JustDial.com — Stop ecs payment problem

I was very much disappointed with just dial executive manikandan. Several times through just dial website i had raised request for stop ecs. but the customer service calls they are not accepting the problems we say and after our call end they are activating the ecs payment. without our acceptance to continue the service. today 10th November 2023 i raised a complaint for stop ecs after that i received a call from [protected] this person did not speak to me after attending the call after few minutes i received another call from [protected] the person called told me i have requested for upgradations of plan. i told please read the message correctly i have requested for ecs. immediately the person said i already informed it will continue till march 2024. i got angry on the person i cancelled the call. immediately after few minutes i received the sms your ecs continue as per our recent discussion. its the way justdial cheating the customer.we are also not able to reply to the sms
sales executive are not fully disclosing the truth of the conditon involved while getting contract . justdial conditon told by customer executive are cheating the customer.
its the bad way of earning by cheating the customer hard earned money.