[Resolved]  JustDial.com — stop ecs payments immediately

Address:

641602

We are facing a same problem like mr. Pranshu agarwal has mentioned here. We have given for advertisement for our business in tirupur last november. A person called vigneshwaran from coimbatore just dial, contacted us and got the contract form signed from us, but the form was not completely filled.
We trusted him and the just dial company, as per his explanation, we paid rs10, 325/- as three months advance payment for the one year contract, and the balance payment is paid as ecs from bank every month rs.3442/-.
But now as promised ecs should have stopped, as they have three months advance with them. But amount is still being deducted from bank, i contacted vignesh, no proper response from him, he asked us to contact only [protected] and he started avoiding our calls. We spoke to the above numbered persons, they doesn't agree to stop ecs and said the advance amount will be used only after one year service and they need three months prior request to stop ecs.
I asked them to send mail explaining whatever they try to say, but i received mail like this < as per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come.> i find no signs of just dial agreeing to stop ecs.
Worst than all this, i am not at all satisfied with the leads generated for the amount i am spending. I tried to edit and modify the listings, but the page does not work. I tried searching for our products myself, but our company name is nowhere to be found.
I complained about this to the above number for guidance, they said they will contact soon, but no body calls back. This is the worst website, i have come across and have spent so much for this. Even the free listings in many websites, works wonders for me. Just dial is just keen in getting the money from customers and they never guide or help them to get business. After seeing so many complaints against them in the net, i would like to warn everyone to be very careful before signing a contract with just dial. Once you get trapped, you will have to loose money.
If just dial is really a good company, they should come forward to compensate my loss by refunding the amount spent. At any rate ecs should be stopped immediately. I want a confirmation letter from them to stop ecs immediately.
Mangayarkarasi. M