JustDial.com — Stopping ECS Payment with immediate effect

Respected Sir/Madam
I am Advocate Ankita More, i have registered my business in the month of June 2023 and during that time down payment of Rs. 4720 has been taken from me and later on within a week another amount of Rs 2359 has been debited from my account. and during that time the Executive haven't informed about any terms and conditions,
I have faced a lot of issues related to their services more particularly related to jurisdiction, Fake leads, less leads, promotional leads. multiple requests has been raised by me everytime new agents where allocated and everytime i was forced to explain the whole scenario which was completely harassment to me after which in the month of August i requested to stop the payment after raising multiple complaint i received a call from agent and it was informed to me that they will deduct ECS for another 3months which was utter shock to me as it was not informed to me by the executive at the time of onboarding.
which is a clear scam for getting money out of the pockets of the client
i request to take appropriate action and to stop ECS with immediate effect or else hardship will be caused to me
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2023
JustDial.com Customer Care's response
"Hello Ankita,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial."
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