[Resolved] JustDial.com — top position issue | |
Dear Sir, I would like to inform you that i have registered with just dial and renewed top position in all pin code of patna. My category is cctv dealer in patna. I have done the payment of rs19000 to just dial on 21st september duration for 90 days. Transaction id is jdpyomlyy034614 Jd marketing team again approaches us and pitched for upgradition for 1 year. We agreed for contract at cost of 98000+gst (18%) in ecs mode. I have given the cancelled check and documents for process but next day they called me and demand the high value of rs 1, 50, 000/ plus+gst (18%) for same contract And giving excuse that another vendor is ready for pay more than you . If payment not done they will remove my listing from top position. If we have already done contract for top position duration for 90 days Then how justdail remove my position from listing??? If we are ready to pay money then what is the grantee that our position will be safe. If another vendors come and say that i can pay more than your current value then What is the benefits to make payment for top position. We are regular customer of just dail from last 4 years but we never face such type of fake proposal and fake commitment from justdail. Today marketing executive contact us and giving 2 options 1st option they are ready to return our payment and 2nd option to booked for 4th position. Very sad to say there is nothing left for me to say about just dial because you people are not deal in genuine way. You people suggest me how to believe in Your contract system. Is there any meaning of contract in jd if people are dealing in wrong way? Thanks & regards, (An iso 9001:2015 certified company) Maxmile tech solution pvt ltd Anupam mundle Phone :[protected] [protected] Was this information helpful? | |
Nov 13, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Oct 12, 2018 JustDial.com Customer Care's response Hi Anupam, We are sorry to hear that you have a concern in your contract. We have noted your concern & have forwarded your request to our specialist department. You will be contacted shortly by them. For any queries, you can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |
2 Comments | |
Comments
I'm Milli arora.
I registered my business on justdial. They are not stopping my ecs. They are continuously deducting my money from my credit card. The agent said that I can cancel my subscription whenever I want and now they are saying that I can't cancel it till one year.
Please help me resolving it.
I registered my business on justdial. They are not stopping my ecs. They are continuously deducting my money from my credit card. The agent said that I can cancel my subscription whenever I want and now they are saying that I can't cancel it till one year.
Please help me resolving it.
JustDial.com Customer Care's response, Oct 12, 2018
Verified Support
Hi Milli,
We regret the inconvenience it has caused you.
Please help us with your company name & registered contact number so we can check and try to set it right for you.
Regards,
Team JustDial
We regret the inconvenience it has caused you.
Please help us with your company name & registered contact number so we can check and try to set it right for you.
Regards,
Team JustDial
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We regret the inconvenience it has caused you.
Please help us with your company name & registered contact number so we can check and try to set it right for you.
Regards,
Team JustDial