[Resolved]  JustDial.com — train ticket fraud

Address:Mumbai City, Maharashtra, 400034

I posted on just dail site for trsin tickets on 15th feb noon
Immediately i got call from an agent ali who said he'll book in vip quota n will charge 1600 rs for 2tickets general sleeper class
I requested him to deliver tickets at my residence for which he said extra taxi fair will be charged. I agreed to pay that too

On 16th noon one boy came gave me ticket print out bill n took d money rs.1600/- for tickets and 30/- for taxi fare.

After sometime i tried to get pnr sms by sending pnr sms to 139 but it showed invalid pnr

I called this guy ali n told him pnr showing invalid. He sed it will take some time to upgrade in system
He sed he is traveling to ajmer n his phone is off most of d time due to no network but this issue will resolve by night when systems upgrade.

At night i checked n checked but it kept saying invalid pnr number. I called him smsed him but he was unreachable. After that all numbers i. E. Two numbers of ali [protected] & [protected] and one number of the delivery boy[protected] went unreachable..

I called just dail but they have not served me any help.

Pls advice me on this matter. I have lost 1630/- rs for using just dial.
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Mar 25, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
JustDial.com Customer Care's response
Hello Nimmi,

We regret the inconvenience it has caused you.Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Mar 28, 2019
Updated by nimmi999
dear sir they have abruptly dismissed my claim saying that said travel agent is not registered with them.
this fraud agent is not dumb he has another details on this site and he calls from other numbers to dupe people..

I request people to not put their details on justdial nor take any service from this site bcos these people do no own up to their responsibilities
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