JustDial.com — Unethical Behavior with False Marketing

Address:

# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641014.

Gowtham - sales agent from JustDial approached me to have my business listed as a premium listing with JustDial. Since I wanted to generate leads for my business I initially expressed interest & Gowtham promised that I can expect a minimum of 6000 enquiries/300 leads in a month. I repeatedly insisted on getting a monthly subscription. But Gowtham deliberately misleads me saying that there is an issue with the ECS system and pressurized me to get the annual package instead. At one point I even asked him to leave my place and come back once the system has been fixed. But he repeatedly insisted that he could do a huge discount on the annual package and pressurized me to get the annual package. He promised a minimum of 5 leads a day. I have that as a screenshot on my Whatsapp. So I signed up purely on the basis that I would get 5 leads a day. It has been almost one month since my ad has been LIVE with JD . I have not receievd even one lead so far. I did 2 test leads for my own purpose and thats it . So hereby I request JD to refund my annual fee paid amounting to sum of 16, 992 INR & take down my ad from their site . Also please take disciplinary action on the staff memeber Gowtham for false marketing . As per the contract terms I understand that JD does not guarantee any business to my company - However a staff of JD had promised me minimum 5 lead sper day & that was my only purpose to sign up with JD. So this is purely false marketing just to get money from the customers .