JustDial.com — Unregistered appointment

Address:

Dehradun

I am operating a website with url, accomodationdehradun.com; which is backed by justdial and is a website which provides information regarding my properties for rent. I was facing some issues while operating the website so i called up the customer service for an assistance call for my assistance on 7/17/2020 and i had a long talk with the executive who told me about about the assistance call and so i booked it for 7/18/2020 at 4:00 pm and i was informed that someone named divya would call. I waited for the call, arranged the anydesk app as stated by the executive. When i called back to enquire about the call, i was told that there was no such registration for my assistance call and i have to wait for 24-48 hours again. I had made myself free specially for this call and had to cancel all my meetings but i was given no good service and which has made me rather disappointed. I hope quick action regarding this complain will be taken.