JustDial.com — We want to stop monthly emi from justdial,many times I complained in customer service.no use

Amal hotfix

Jul 25, 2022

Address:

Hotfix Technoogies,kalpeta,wayanad

We take a package and decided to pay the amount in emi as per the executives opinion.total amount divided by 10 emi and collected 3 emi in the same month and remaining 7 emi in next seven months.but after 7 months justdial is trying to collect same amount from our bank.i requested jb customer care in many times to stop their service and stop ecs.but they are saying it is stopped, but again and again we are paying cheque bouncing charge 590 to our bank.i want to stop justdial service and stop this fraud activity.my number [protected]

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2022

JustDial.com Customer Care's response Hello Amal,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.

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Comments

Amal hotfix

Aug 20, 2022

Not solved my issue, again one more bill is generated after ecs stopped confirmation revieved from justdial.

Dear Customer,

Greetings from Justdial!

Kindly note that the ECS against your contract has bounced.
In order to continue availing the benefits of your contract, kindly clear your dues by clicking on the link below.

To make the payment, kindly click here

With an active paid contract, you get more visibility in user search results. Additionally, your business ranks higher among your competitors which translates into more enquiries and better business.

Regards,
Team Justdial

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