[Resolved]  JustDial.com — wrong commitment for ecs

Address:Mohali, Punjab, 160071

Hello team,
Marketing executive of just dial (Chandigarh) mrs. Madhuri exective code "10054045" dey can make you any type of fake commitment to fulfill his target and will completely brainwash you with different types of fake offers and make you start the contract with justdial.
This incident happened with me
Company name: guru kirpa association home tuition
Contact no.:[protected] and [protected]
T first, i am suffering a lot with leads from just dial, because you to know that before the contract your marketing executive mrs. Madhuri dey have given me fake commitment that regularly basis.
And since i tried to communicate with her but she never even bothered to talk with me.
On 08 september 2017 she come to me in my office and she said that just dial is giving a offer of rs 2124 for 1 month for live banner and after that no ecs will hit my account for banner but recently an ecs of rs 2124 hit my account but balance not available in my bank acount but debits 8 times in my account return cheque charge rs 236 in my bank account
Even she said me that for supreme package there will be no ecs for next any months, again it was a fake commitment.

After all this i pay to rs 1864 for a contract that was not started due to insufficient amount in my account. I paid this amount at the of 20 september 2017 to till today 22 january 2018. I didn't get any respond from me.
Since that i am calling that guy on regular basis but she is showing an arrogant attitude to me and from last four months she is not responding to my calls. I am really very much surprised how can a marketing representative of a reputed company can behave like with your client.
I hope just dial will give a look on it and take some step on this matter as soon as possible. I will request just dial to send this guy to my office as soon as possible to solve out this misunderstanding. I have full prove what type of fake commitment she has made to me on the name of justdial. I think in this reputation of the company will be hampered.

I am suffering a lots of much, kindly arrange a meeting in my office as soon as possible since i cant discuss all the problems over phone or over mail and one more thing stop my ecs for urgent basis and return my debit charge otherwise i am puting rti from your company.
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Feb 23, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2018
JustDial.com Customer Care's response
Hi Alok,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

Team Justdial.
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