[Resolved]  JustDial.com — wrong contract

Address:Gautam Buddh Nagar, Uttar Pradesh, 122001
Website:www.justdial.com

We have ladies salon in gurgaon. One executive (Anil angari) of justdial.com visited us several times at odd hours, later on he took an appointment and was willing to share information about justdial.com listing contract on their website but we were not willing to sign any contract, so he suggested us to take one month of trial subscription at inr 3550/-. We were agreed for one month of trial subscription and gave inr 3550/- payment by cheque. But later on we received a mail from justdial.com that we have signed a 365 days of contract with justdial.com and they will auto debit inr 3550/- amount from my account every month, which is wrong. He made us fool. Now i want to cancel my contract immediately and want an action against anil angari & justdial.com our just dial receipt number is [protected] executive code 10047793.
Was this information helpful?
No (0)
Yes (0)
Apr 16, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2018
JustDial.com Customer Care's response
Hello Mr Rai,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Team Just Dial
Complaint comments 

Comments

I got contact details from Justdial regarding my interior work, the guy collected 10000 ra from me as an advance before 30 days and he have not turned up. His number is in switched off now. I’m helpless. Raised complaint in jd and they are not responding properly. Kindly help me and refund my amount.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4240
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information