JustDial.com — Wrong projection about website and sold us the product

Address:

SANSKRUTI CREATIONS ,235 R.G. STREET, COIMBATORE-641001

We booked a website customisation with justdial.com for Rs.17700/-by online with their sales executive Mr.johnmahendran, on30th april, who cheated us saying whatever type of customised website you need justdial will provide, generally any one wil buy only after seeing the sample website, but here this representative said that justdial.com take payment first and provide service later...and after discussing our requirements and we mentioned the name of the website which we were needed similar one and john checked everything and promised us saying that all will be done, but after taking payment even i dint got the bill copy for which i complained in justdial helpline and they forwarded the bill bymail to us.. after that till 15days nothing was done for my website, , instead they sent me alink which they has sent me from 2months before the same link and were asking for my website domain so that they can attatch, , but when i regretted, and said that this is not the website we were promised and then they made some changes and asked us whether we were satisfied, we then checked, , we were not satisfied, , , again they said we will try ...all this was done by the backend team of websupport, , , but the local executive replied only twice once for non receipt of bill copy and once for websupport teams conversation, but after that he not replied, we have spoken with websupport, , we mailed them... at last we got areply that this is what they can do...we have to accept the provided website... and nothing refund can be expected... we then complained to the team of justdial, but still theres no reply ... kindly save people from such fraudulant executives who are entertained by the company, , even they have been receiving complaints, , no action is taken from such companies...for further details please contact [protected]... and the ticke number issued by justdial for the complaint raised by us in websupport is 267885