[Resolved]  JustDial.com — Wrongful ecs payments taken out of your bank account

Address:	122001
Website:	www.justdial.com

Dear team/anuj,

Justdial is not stopping my ecs as i dont want to use the service. My business closed in aug2017. I informed them well and now they are denying. I was initially informed that this is a contract for 1 year, but the ecs payments kept going for following business:

Hydro gym and boxing club
A unit of diy entertainment private limited
101 ss plaza
Sector 47 gurgaon
[protected]

Ecs payments - rs 1864 & rs 200 on 7th of each month.

At the time of paid registration with justdial, mr rastogi even told me that the registration can be cancelled any time when i want to stop the service to sell the service.

Now when i asked to justdial to cancel my registration and stop my ecs they told me that the minimum contract period is 1 year and it could not be stopped for this much period and they are forcing me to use their service. They are not stopping my ecs.

However i have informed anuj from accounts that - my business stopped it's operations from 31st august 2016. It's been almost 8 months since the business is over. After a huge loss in business, your company might be feeling proud to cheat people with tricky sales pitch and assurances for support - but the kind of inconvenience you people cause to innocent customers will make justdial payback some day.

I have all the call recordings requesting to cancel this ecs manadte.

If i don't get refunds for 8 months i am charged extra. I won't hesitate to go legal way.

Stop ecs payments immediately and give me my money back.

Nidhi chhikara
[protected]
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