[Resolved]  JustDial.com — You would never have grocery delivered to you

Address:	Gandhinagar, Gujarat, 382421
Website:	www.justdial.com

I am a resident of Gandhinagar Gujarat. Which is not a village and yes JustDial has this location in there select list for Grocery column.
I placed an order of 5 items on around 27th April (do not have the exact date since their site just does not show order history easily) and it wasn't delivered. Then i received a call from JustDial Mumbai that the order could not be delivered we will try the next day I said fine. Even the next day I did not receive anything then I got a call stating items are not available now so we would have to cancel your order, I said ok.
I then tried after a couple of weeks again and the Grocery section showed all the items I needed as available so I placed the order. But I did not receive a single item out of it, though this time I got a message that someone would come to deliver the order, but I waited and waited and waited neither did I receive any call after that now any update.

Point 1 Why do you show items on site when they aren't available
2 If I have placed an order at least inform me what's going on
3 If I get a message that someone would come and deliver the items then he surely has got the products, so why did he not some.
4 Add a user friendly feature to your site where we can at least check what we ordered last and where is it now, what's happening with it

This is not acceptable