[Resolved]  Justdial — just dial had taken business package amount and neither activating it nor refunding it from 2 weeks.

Address:	New Delhi, Delhi, 110030
Website:	www.bhaktibhajnam.com

Hi, we had applied for a business package on just dial on 11th august 2018 for our business named as bhakti bhajnam. They collected a total amount of rs 7080/- including taxes on 11th august with an ultra fast responsiveness from us by sending their sales guy. We had been assured that our package will be activated by 16th of august. They had taken a cancelled cheque from us on the very next day. On 16th, when the day of activation arrives they started acting like: sir, no worries it will be activated by today evening. Next day, they told the same and no activation. On the very next day, i spoke to their head ms. Deeksha kochhar who said, we're having trouble with a code and asked first and last digits of my debit card no. She said it will be activated by tomorrow with a promise. 19th, 20th passed, no response. On 21st, i call ms. Anju, the one who is handling our business account from backend and asked for the refund because of their in-activeness. She said we're having trouble and said sorry we'll initiate your refund. On 22nd, ms deeksha had blocked my both numbers and i was unable to call her, ms anju didn't picked the call. On 23rd, we call deeksha with another number and told her to refund our amount back. But she refused to do so. And said, refund is not our policy and disconnected our call.

I want 100% refund of rs 7080/- within next 2 days. I have all the call recordings, screenshots of chats, transaction ids, cancelled cheque pics of all this incident which we are showcasing on all social media handles and justdial mail ids.