JustDial Ltd. — Service and extra charges

Address:	Mumbai City, Maharashtra
Website:	www.justdial.com

Same case here also, I signed 1 year contract with ECS and after 2-3 months the enquiries they generated starts dropping and in 10th month it come down to 5% of what I was getting in 1st month. On 12th month I got a call from their sales to take higher plan to get more enquiry, I told him in am not continuing the current plan. But after 1 year I saw ECS happening in my account. I called customer care who told to arrange a call back which never happened. I wrote a mail to [protected]@justdial.com and [protected]@justdial.com but again no reply. Instead of replying they deducted ECS twice in the same month when I sent them the e-mail. When I went to my bank for cancellation of ECS they told that it was initiated for 15 years(my contract was for 1 year), luckily I cancelled in the wright time but they still managed to make my extra loss of Rs.2000 apart form Rs.7000 contract.