JustDial.com — about paid listing

Address:Ghaziabad, Uttar Pradesh, 201009

I am owner o[censored]gd tours and travels. And i am feeling too much pain from just dial bad services. On 15th feb, just dial executive - mr. Pranjul came to my office and provide me little details for the product listing for my company when i asked to share me complete details then he said this is the all and took the payment of rs. 3500/- and went. After 7 days just dial stopped marketing by saying documents are not verified and still after many follow-up there is no support from their end. I visited their office two times till now but every time, they said that your paid listing will be active by tomorrow. I wait full day for tomorrow. But nothing done. I caller mr. Pranjul but he never receive my call now. I called to the relationship manage also from there also there is no response. I am not sure how to manage the things because these people are not helpful. Even they're not ready to refund my money if they do not want me to provide services. This is really something more than my patience. From 21st feb and till now, approx 12 days passed but still i have no solutions from them. I am now totally disappointed by just dial services.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2020
JustDial.com Customer Care's response
Hello Mr. Upendra Kumar Gautam,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
Verified Support
Mar 03, 2020
JustDial.com Customer Care's response
Hello Mr. Upendra Kumar Gautam,

We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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