[Resolved]  JustDial.com — about your account validity

Hello sir,
I am writing this email to complain about your service..

Company name : AMRUT INTERNATIONAL, AHMEDABAD, INDIA.
My registered number is [protected]/[protected].
We are paid customer at justdial since 25th August 2018..

At first we are getting very unnecessary leads, we have complained for many times, but we didn’t get any positive response from your side,
We have also tried to communicate with your BUSINESS DEVELOPMENT EXECUTIVE Mr.HUSAIN RATLAMWALA but he never helped us out.. he was always makes promises for solved our problems, but he never ever done that..

After that We also talked with your other executives Mr. CHIRAG, Mr. NIMESH and many other people, but no one had taken our problem seriously..

And now we are not getting inquiries from your side from last 1month..

And last we have received a reply from [protected]@justdial.com on date april 6, 2019. and he told us that our contract is expired now, what they have told us that our service is just for 6 month..

But your BUSINESS DEVELOPMENT EXECUTIVE Mr.HUSAIN RATLAMWALA told us that this service is for 4 years and in mail on dated[protected] you have also mentioned(I have attached this mail above) that our service is for 4 years according to that mail our service will expire in 25th august 2022..

We have always waste our time to following up on you..

This is purely unethical as we have gained your service for 4 years with your BUSINESS DEVELOPMENT EXECUTIVE Mr.HUSAIN RATLAMWALA..
And now he is out of communication.. please this is unacceptable as he don’t receive the calls nor he replying ..

We are regret to inform you that is your after sales service is very pathetic and non co-operative attitude towards your customer .
so plz check & correct our account and please refund our money..
We are requesting you to solve our problems, otherwise we have to take legal action against your service..