Claimed

JustDial.com Complaints & Reviews

3
Updated: Jul 10, 2026
Complaints 4291
Resolved
2024
Unresolved
2267
Contacts

File a complaint to JustDial.com

Having problems with JustDial.com?

File a complaint and get it resolved by JustDial.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

JustDial.com reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vaibh007
from pune, Maharashtra
Aug 30, 2023
Report
Copy

Address: pune maharashtra
Website: www.JustDial.com

Hi my name is vaibhav and I am from, pune maharashtra

JustDial.com, www.JustDial.com is a fake company don’t pay fake led thy give

fake company complaint, review, comments

I have paid 51663 and 3533 1 year package. Full one year thy have given me fake led .many times I told them I want refund but they told me refund option not available

Plus 2 employees salary 30000 rs month, total loss I am, I called that led thy say i am not registered
Also visiting customer to office also fake, thy fool you, fake just dial visiter, they have taken employees to fake visit, also fake customer thy will call you, to trap you don’t pay single money to them,
due to just dial fake led I have made heavy loss, and I shut down my business

Harassment - daily calls, daily unsolicited calls from JustDial yet I'm receiving 8 daily calls from them.
If you pay monthly then auto auto debet to your bank ecs, like you have taken loan, you can’t stop this loan so i am requesting you don’t pay
Now I am planning i will register civil court case and cyber crime , consumer court, civil court
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2023
JustDial.com Customer Care's response
Hello Vaibahv,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Anirban Hazra
    Aug 28, 2023
    Report
    Copy

    I have received my order ie boat airdopes iron man it is duplicate and damaged product
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 29, 2023
    JustDial.com Customer Care's response
    Hello Anirban,

    We are sorry to hear that you have a concern.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Seshagiri.arasada
      from Vizianagaram, Andhra Pradesh
      Aug 28, 2023
      Report
      Copy

      Address: Seshagiri

      I took a package from Justdial on monthly basis
      After four months I asked stop .I requested hundred times they did not stop
      And my bank authorities told me not possible because this is third party agreement.
      Just dial wantedly produced my cheques ever three days for one month.

      Please don't trap in just dial.
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Aug 28, 2023
      JustDial.com Customer Care's response
      Hello Arasada,

      We are sorry to hear that you have a concern in your contract.

      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        karishma dhillon
        from HYDERABAD, Andhra Pradesh
        Aug 25, 2023
        Report
        Copy

        The sales executive- Yash Bachani got us on board and refusing to provide us service or training for set up of our account- the colosseum.

        this sales executive is talking in a very harsh tone, ignoring requests and procrastinating the meeting we need for training of clients to use just dial.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 28, 2023
        JustDial.com Customer Care's response
        Hello Karishma,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          IvanC
          from Mumbai, Maharashtra
          Aug 23, 2023
          Report
          Copy

          I have not authorised unsolicited calls from JustDial yet I'm receiving 3-5 daily calls from them. I've requested many times to stop calling me in vain. Last night I requested it again to find them calling me this morning.
          Disgusting service and harassing company. I tried to explain the phone number they are calling is a business number and they are disrupting my business with their calls but they truly do not care.
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 25, 2023
          JustDial.com Customer Care's response
          Hello Sir,

          We are sorry to hear that you have a concern in your contract.

          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            atisha2001
            from lucknow, Uttar Pradesh
            Aug 22, 2023
            Report
            Copy

            An employee (vikas dubey, contact no.[protected] sweet-talked me into subscribing, assuring me of numerous benefits and a full refund if i don’t get benefits. Now it’s been more than 20 days of empty promises, I've received no benefits, and the assigned employee has vanished, conveniently blocking my calls.

            Attempts to reach out to JustDial's customer service have failed, leaving me frustrated and ignored. Shockingly, they're unwilling to refund the subscription fee despite delivering none of the promised perks.

            JustDial's deceitful tactics, lack of communication, and complete disregard for customer satisfaction have left me so frustrated. For proof i’ve all the screenshots and conversations i had)

            In short, spare yourself the trouble – explore other reliable alternatives instead
            Justdial is really pathetic
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Aug 25, 2023
            JustDial.com Customer Care's response
            Hello Atisha,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mindset
              from Delhi, Delhi
              Aug 22, 2023
              Report
              Copy

              Hi Just dial,

              Before getting any plan.

              It has been discussed that my account will be on top of the list.
              You will share the client first with me then others.
              Also the client I received from just dial they want work at a very low price which is not acceptable.
              One single contact goes to many companies listed with you and that makes it very difficult to negotiate them.

              And many times clients are fake or generated by your company with fake comments and reviews done by your people in my account.

              This proves that you have this fake customer based platform.

              That is why you take money by force from your customer.

              So If you are unable to provide a good and reliable client for me.

              I would request you to kindly initiate a refund due to fake promises done by your company.

              And none of the companies deny refunds after promising fake commitments to the client.

              No company has the right to get money by force from the customer.

              If still you are not going to refund me.

              Unfortunately I will have to take legal action against your company.

              Thanks and Regards
              Name : Vishal Kumar
              Date: 11/08/23
              Email : [protected]@gmail.com
              Mob: [protected]
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 25, 2023
              JustDial.com Customer Care's response
              Hello Vishal,

              We are sorry to hear that you have a concern in your contract.

              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                ganeshgenuine
                from Bengaluru, Karnataka
                Aug 19, 2023
                Report
                Copy

                I have been in the 1 year scheme in Justdial, there is no result, so I do not want to renew subscription but they keep on torturing me by calling daily basis, sometimes 2-3 times in a day, even after saying no to them politely they still trying to convince, i cannot do my personal and business related matters properly due to their disturbance, kindly do not call me
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 25, 2023
                JustDial.com Customer Care's response
                Hello Ganesh,

                We are sorry to hear that you have a concern.

                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  ganeshgenuine
                  from Bengaluru, Karnataka
                  Aug 19, 2023
                  Report
                  Copy

                  I have been in the 1 year scheme in Justdial, there is no result, so I do not want to renew subscription but they keep on torturing me by calling daily basis, sometimes 2-3 times in a day, even after saying no to them politely they still trying to convince, i cannot do my personal and business related matters properly due to they disturbance, kindly do not call me
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 25, 2023
                  JustDial.com Customer Care's response
                  Hello Ganesh,

                  We are sorry to hear that you have a concern.

                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    deepsi
                    from Indore, Madhya Pradesh
                    Aug 18, 2023
                    Report
                    Copy

                    On 21 jul a Justdial executive came to our office.He took amount of 7080 from us and told us first emi will be debited after activation. All documents were provided to them on 21 jul. They were so incapable they activated account after 20 days on 9 aug, were were billed for this period also and 1 more emi also debited although account is still not proper. All categories are wrongly selected by him saying u can change later.Since 9 aug we are struggling to add relevant categories and remove irrelevant. Neither Rajat nor his seniors pick call and never call back. After lot of requests he visited our office only once and still not resolved anything.
                    Even their customer support keep transferring calls to each other.
                    They told you can stop ecs whenever you want and now saying you cannot stop before a year.
                    We have all call recordings and cctv footage.
                    We want to you to refund all our money and stop further ecs.
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 19, 2023
                    JustDial.com Customer Care's response
                    Hello Deepsi,

                    We are sorry to hear that you have a concern in your contract.

                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Darshan Photowala
                      Aug 18, 2023
                      Report
                      Copy

                      Address: Chalisgaon

                      Just dial company is very fraud they sent a person named Bhushan and took 23000 rs from us but I didn't get this benefit of 1 rs.
                      They took full money from me in one go in the name of a good website but did not give me a website.
                      I am filing a case of 420 against Bhushan as he cheated me.
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 19, 2023
                      JustDial.com Customer Care's response
                      Hello Darshan,

                      We are sorry to hear that you have a concern in your contract.

                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        VilasBorate
                        Aug 2, 2023
                        Report
                        Copy

                        Address: Shanti Samarth Kharadi pune 411014

                        I have called Just Dial for Furniture carpenter work and they have provided me a list of contact numbers that are verified by the JustDial vendor I got a call from vendor Aaradhay Furniture by Kailash Ankush (Mobile No [protected]) and he came to my home for looking what type of working I need to do and finally deal done between me and Kailash for 2BHK furniture without Bed and Sofa (Included Furniture items are TV Unit with Mandir, [Moduler Kitchen with Kokery, two Loft, one cupboard]), Master Bedroom with two wardrobes and child bedroom with one wardrobe and one loft and below window doors, Basin box for storage and one loft in gallery and shoe rack and Hall POP with Lights that it done for 2 lac and 20 thousands only.
                        He demanded 1 lac for advance payment on 29th May and I have transferred him 1 lac via GooglePay to Kailash. He has said I will finish your work within 25 days and gave me the final date as 25th June 2023.
                        Work has been started from 22 June 2023 after calling him many times. and afterward, he demanded only every time for material and totally I have given him 192500 out of 220000 and he has not completed 50% work now he saying this work is not in my budget and I will not complete this work again I have called him and he said I will start demanding more money from me and now I have called Just Dail again for raising a complaint against him but Just Dial also not taking serious about my complaint.
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 06, 2023
                        JustDial.com Customer Care's response
                        Hello Vilas,

                        We are sorry to hear that you have a concern.

                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
                        Still, Justdial has not replied to me on this issue
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dr. Sarmah
                          Jul 28, 2023
                          Report
                          Copy

                          Address: Guwahati, vip, assam 781015

                          I don’t who made my clinic’s profile in justdial but they are continuously mentally harrasing me. I have told them to stop calling me many time but they just can’t resist to call. Atleast 4 calls a day daily from many different numbers. Please make it stop.
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2023
                          JustDial.com Customer Care's response
                          Hello Sarmah,

                          We are sorry to hear that you have a concern.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Amrita rodrigues
                            Jul 26, 2023
                            Report
                            Copy

                            Address: Pune

                            Hi my name is dr amrita rodrigues. I had taken just dial service with the business name doctor care clinic and day care centre in wagholi. I had told them tht I will c the service for 2 months thn decide but later I was not happy with the service. I told them 10 times to close the service and mailed them. But still they are cutting it from my bank. I am really frustrated with this. I have 10000 hold in my bank account. I want just dial to refund my amount
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 28, 2023
                            JustDial.com Customer Care's response
                            Hello Amrita,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dikshakesari
                              Jul 21, 2023
                              Report
                              Copy

                              Address: Vinay Nagar, Miraroad, Thane - 401107

                              Hi,

                              My name is Diksha Kesari, owner of REVIVE DESIGN an Interior design firm located in Mira road, Vinay nagar (Thane - 401107).

                              Registered contact no. : +91 [protected]

                              I have many concerns regarding Justdial services as follows.

                              1) Wrong Pitching by the sales executive Ms / Mrs. RIcha, and Hiren Chotalia about the leads / services.

                              2) No leads even after the first ECS debit i.e. on 20th June, 2023. After many follow ups they told me they need gumasta and Udyam Aadhar to start the service.

                              Even after providing all the documents asked from them.. I'm not receiving enough leads, only 6-7 leads till date that too from different parts of mumbai...

                              * I had clearly told sales executives that I want leads from nearby areas and they had agreed to the same. for the sake of their targets. I want strict action to be taken against sales executive Rich and Hiren for misleading*

                              2) In just 20days second ECS debit happened... It was conveyed by Mr. Hiren that service date will be considered after the Gumasta is submitted. Kindly confirm the service start date.

                              I have already lost total of Rs. 9, 440 / - deducted from my account. and no service provided in return.

                              kept calling on their registered no. i.e. "[protected]" but the customer support executive ketp tricking me every time with irrelivent solutions. everytime they told me I will receive a call back within 24hours but never happend.

                              I also mailed on just dial email.id provided by customer support executive [protected]@justdial.com, [protected]@justdial.com even after a couple of followups they never bothered to respond. *Fraudsters*

                              I want to stop my upcoming ECS debits and dont want their so called service anymore. But they customer executives now saying it will take 3months to stop from the date of application.

                              But at the start the sales executive had conved that I will have to inform /mail to them only eight days prior before next ECS debit to stop further services if not sattisfied.

                              Their service is worst... they are liars just fooling around small scale business... and looting their money in the hope to get more relevant leads.

                              Kindly look into the matter at the earliest,

                              and help me to stop the further ECS debits on emidiate basis. FRAUDSTERS.

                              Regards,
                              Diksha Kesari
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 22, 2023
                              JustDial.com Customer Care's response
                              Hello Diksha,

                              We are sorry to hear that you have a concern in your contract.
                              We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards,
                              Team Justdial.
                              Jul 24, 2023
                              Updated by Dikshakesari
                              Kindly assist me for ECS cancellation on emmidiate basis, I can't afford to lose money any further. Services are really very poor. sales executives are uneducated or simply they lie, mislead, give false information etc.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                JAN Design Studio
                                from Surat, Gujarat
                                Jul 18, 2023
                                Report
                                Copy

                                Address: Surat

                                We would like to unsubscribe our just dial account and stop ECS.
                                This request has been made on call multiple times and yet our monthly subscription amount gets deducted.

                                Inspite on-call conversation with customer care, ample of mails about the same, we have yet not received any confirmation email regarding unsubscription.
                                We have sent the same mail to customer service before.
                                all the customer service numbers only provide us with different email ids.

                                Zero Cooperation from Just dial.
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 22, 2023
                                JustDial.com Customer Care's response
                                Hello Nikhil,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abhismarty09
                                  from Vasai, Maharashtra
                                  Jul 17, 2023
                                  Report
                                  Copy

                                  Address: Shubhlaxmi Shopping Complex, Vasant Nagiri

                                  Mailed on grevianve officer Justdial on 4th July, 2023 no reverts yet .. issue started from 18th May, 2023.

                                  I have called the customer service number,[protected], as you requested. However, I was put on hold and asked to contact the Mumbai branch, despite my initial request to be connected to a representative who could assist with my raised ticket. This has been a recurring issue, and I would appreciate a prompt resolution to the matter.

                                  Furthermore, I kindly request a refund of the deducted amount from my account by Justdial, as I have consistently expressed my disinterest in their services since 17th May, 2023 . It took a month for the ECS deductions to stop, even though I never requested their initiation. I also seek compensation for the unauthorized cheque deposits made by your company, which have resulted in additional charges and negative effects on my account history.

                                  I have already composed a detailed email outlining these concerns, and I am disappointed that my call has not been answered for the past 17 minutes while writing this message.

                                  I kindly request your immediate attention to address these issues and provide a satisfactory resolution.

                                  Thank you for your understanding.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 22, 2023
                                  JustDial.com Customer Care's response
                                  Hello Abhi,

                                  We are sorry to hear that you have a concern in your contract.

                                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jaydeep Gajera
                                    Jul 14, 2023
                                    Report
                                    Copy

                                    Address: Rajkot

                                    I got frequent calls from the justdial. I said multiple times to remove my numbers from your platform, but they are not taking any actions regarding this things.
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 17, 2023
                                    JustDial.com Customer Care's response
                                    Hello Jaydeep,

                                    We are sorry to hear that you have a concern.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial.
                                    Your email is not visible on this platform. It's [protected]@justdial.com Please mention it with space or other characters.
                                    provide proper solution or I am going to viral on tweeter.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shailesh Sundriyal
                                      from Delhi, Delhi
                                      Jul 11, 2023
                                      Report
                                      Copy

                                      Just Dial has been pathetic service provider and equally pathetic customer service. I have chasing for the refund and to end the contract since Dec but they have charged even when I supposed to get to months ECS services free of charge. I Have been in touch with the Just dial team for over 20 times now and few customer service representatives from different departments.

                                      I have been cheated by Avinash Singh who earlier asked not to contact JD as he might loose the job. And he promised that he will get my money refunded or else he will pay it by his own. He has now blocked my number. I haven't spoken to him since Dec, 23.

                                      Siddharth, Shalini, Luvkush, Rohit or Mohit, Saloni Likewise many others, Few of them have listened to my concerns and could do nothing more than arranging a call back. When I bought the services I was told that it is a one year contract and now (11Jul, 23) I have been told its a perpetual contract( Haven't heard of this before). I was told since I have paid 2 months payment in advance I will not be charged in the month of Nov & Dec, 22 but I was charged again and this time and additional charge of RS 589.00 was charged because plan was upgraded (I have no idea about it)

                                      Here are the charges so that I dont have repeat the story thousand times.

                                      1180.00 JD[protected]Nov22

                                      589.00 JD [protected] 8Dec2022
                                      1180.00 JD [protected] 8Dec2022 1769.00

                                      589.00 JD [protected] 8Jan2023
                                      1180.00 JD [protected] 8Jan2022 1769.00

                                      589.00 JD [protected] 8Feb2023
                                      1180.00 JD [protected] 8Feb2022 1769.00

                                      Also, on asking why there were changes made to the account details on my JD account- I did not get any concrete answer. Mohit's (who I am not aware of ) account Fedrel bank - last four digits 1771 information was added to my business. As per JD its a same contract which is transferred to any new business who buys services from JD.

                                      JD has all the call recordings and they can listen to it and would agree that I asked to cancel the contract way back in the month of Dec, 23. I have been sick & tired now and want someone to take actions.

                                      Regards,
                                      Shailesh Sundriyal
                                      [protected]
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 13, 2023
                                      JustDial.com Customer Care's response
                                      Hello Shailesh,
                                      We are sorry to hear that you have a concern in your contract.

                                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                      Regards,
                                      Team Justdial.
                                      No, you have failed to provide me the refund amount and have not addressed the other issue. I am still getting ECS Failure emails regularly. This is the response I got from your team on WhatsApp. Still useless

                                      Hi,

                                      Your concern raised for 'Data Changes Contact Number'. is resolved.

                                      Thank You.

                                      Avika singh.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Nishtha Dixit
                                        Jul 10, 2023
                                        Report
                                        Copy

                                        Since yesterday there are many calls I received from Justdial for enquiry of wifi service which I haven't enquired about
                                        So kindly stopped these calls
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 13, 2023
                                        JustDial.com Customer Care's response
                                        Hello Nishtha,

                                        We are sorry to hear that you have a concern in your contract.

                                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                        Regards,
                                        Team Justdial.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit