JustDial.com Complaints & Reviews

Address: Delhi

This is George; I've a contract with Just Dial for a year paying close to Rs. 3391/- per month. They provide pathetic service; and the so called leads they provide while interacting with them you can interpret that they are all fake. Not sure if there's anyway some investigation can be done on the numbers they provide to prove this; I've got the list of all the leads provided by them up till now. I'm sure there are more people who are facing the same issue; please do share your views. We could all get together and take some action against them to stop this fraudulent practice.

Aug 13, 2020

Complaint marked as Resolved

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Address: Mumbai Suburban, Maharashtra

just dial is big company in which very illiterate peoples are working.
i asked number of the doctors.
that female telecaller of just dial gave me the number of ward boys,and care taker.
it was very embarassing for me that reputed company like this are appointing such an uneducated telecallers.

Aug 13, 2020

Complaint marked as Resolved

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S

skumar081987

from Delhi, Delhi

Apr 22, 2013

Dear Sir,

This is the inform to you just dial company, wrong information provided by another customer (so i am mentality harast)

Regards,
Sanjeev Kumar
[protected]
[protected]@gmail.com

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T

thakurnis

from Mumbai, Maharashtra

May 1, 2015

some one person put the wrong information about my firm
and i complaint to justdial custmor care but no positive response and any action
My firm actual name is Easy-Way Infocraft
and i inform justdial company

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T

thakurnis

from Mumbai, Maharashtra

May 1, 2015

please check

wrong information - Comment #2151433 - Image #0

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Address: Mumbai City, Maharashtra

I signed up with JustDial for their Platinum services. The agent came instantly to pick up the cheque. However, when we were having problems with uploading our photos and videos to the site, their customer service failed miserably in resolving the problem.

They keep on giving the same instructions, which do not work, because their system seems to be broken and does not send the verification code I need to upload the details.

I have emailed them the following complaint, but have still not received a reply.

I have paid for a Platinum listing on JustDial under Malpani Infertility Clinic, Colaba , Mumbai

The manager who sold me this was Mr Zubin Shah

We are having a problem uploading videos and photos to our listing

He promised to come and resolve this

I waited for him for 3 hours at the clinic but he did not bother to turn up

He is not picking up his mobile either ( [protected])

Poor customer service like this will cause irreparable damage to your company.

I would suggest companies think twice before signing up with JustDial. I will not be renewing my listing.

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Address: Indore, Madhya Pradesh

Dear Sir/Madam,

I am Sourabh Jain partner at Awesome Events and Entertainments, Indore. I hired just dial for one year online promotion of my company. just dial was given me guarantee stamp and JD certification along with platinum position for the span of 1st year. Mr. Sumit who was marketing executive there in Just dial commit me all the categories of my choice in rs 8800/-. I did the payment by credit card and they take the payment before the service start. The promotion was held after one month of payment. The services was take place but no customer feedback was taken even they didn't come up with the required key words they make the keyword as per there choice not as per my requirement then too i was taken the services but after 8 month of payment they discontinue the service and stop the online promotion of my company on the behalf of renewal. I replied that the services are offered for one year. but they discontinue the service. Now I made so many calls to Mr. Sumit but i come to know he has left his job. Now I am making the complains to just dial but they didn't replied properly.
I am registering the complain now against just dial.

Aug 13, 2020

Complaint marked as Resolved

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Address: Central Delhi, Delhi

Dear Sir/Madam

I have inquired about printing press in delhi so just dial given us "Rehan printers". that guy number is [protected]. We inquired 3 or 4 month ago from [protected] / [protected]. We paid to rehan full payment 7000 rupees for printing but after long time we haven't received any print from that guy. He is not responding us from last 1 month. Ignoring again and again. We are tired to call him.We are from yoga lively. Just dial listing is totally fraud. Many times i compliant against this person but nobody take action. Just service very poor now. All just dial customer care guys enjoying no registering any complaint against this type of criminal buy

JAGVEER SINGH
[protected]
[protected]
jagbeer.[protected]@gmail.com

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Address: Uttar Pradesh

Dear All,

I hope you aware of Just Dial Company. The company is doing good business and providing best services to there customer.
But the IT department is very bad one of the branch in noida Sec 16 behind MC donald UP.
The guy whose are working in IT department have really not professional and have not any diploma and degree.
Its surprised that when he joined, who has taken the interview and what he checked? and also has verified the educational document?
Since i realized that 4 guy leaved this company due to his misbehavior with in 4-5 months. If you have noticed always that IT department having vacancy in J.D. noida.
Because of that environment and 5 old guy whose are working from last couple of years, no one want to work with them (Delhi IT team), whosever employee or vendor.
Every one complaining this its not tolerated, Just Dial need to take an action on it or need to provide the training for how to behave with other team members.
I belong to IT so i just realized it and want to post this to JD management, else no one will continue the job in IT with JD noida and also never think for come back. Festered boy could be do any unnecessary event due to this.
I want to share this to any one, think! As it is serious topic and environment is obligate to leave the company.

One of the team member has escalated this to IT top management, but no action taken against to him.

Its my humble request to JD IT management to glance this, or any one who read it, .

I leaved the company with in 2 months due to this environment along with one of my team member.

Regds,
Vinod

Aug 13, 2020

Complaint marked as Resolved

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V

Vinod Kumar121

from Pune, Maharashtra

Feb 12, 2013

Dear All,

This is to inform you all that the above mentioned posted complaint is not from me... as somebody else have posted by my name...It is totally fake.. and I have no issues with Justdial or any employee of Justdial Ltd.

Regards,
Vinod Kumar

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Address: Andhra Pradesh

EVERY WEEK ECS IS CLEARED BUT NO LEADS & RESPONSE FROM CST DEPARTEMENT

ravi kumar <[protected]@gmail.com>
12/31/12 (1 day ago)

to Hyderabad, mumbai, bcc: Hyderabad, bcc: mumbai
HI,
GREETINGS FOR THE DAY,
SIR ,
I WOULD LIKE TO BRING NOTICE TO YOUR KNOWLEDGE THAT WHAT IS GOING ON
AND WHAT RESPONES THE CST DEPARTMENT IS DOING TO ENHANCE THESE STORIESbr...

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Address: SAS Nagar, Punjab

I have dialed Just Dial Number on 23/11/2012 to get contacts of travels agent. On the basis of their provided contact list i have booked a cab for Mohali to Sharanpur for 6:pm on dated 23/11/2012. I was waiting for that cab from last two hours in between that i have made more than 10 calls to that travel agent. I didn't found any cab instantly due to this my plan of friend's weeding destroyed. Luckily i found one cab with double rates from the booked rate.

I have fired the complaint of that contact person to just dial customer care at same time but they told me, I will forward your complaint and get back to you tomorrow morning i.e date 24/11/2012. but i didn't get any call from just dial side. that's why i am complaining against just dial that they have to provide authentic contacts for customers and also they have to call to customer for the status

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Address: South 24 Parganas, West Bengal

Mr. Abhishek Banerjee is cheating with people by doing a lot of commencements. I applied for Just dial Services. He came to me and did so many misscommencements. While I got the problems, I called him & he told me within 15 minutes , will get back to me. But surprised, no calls from him. First he told me i will get those leads that will be distributed to maximum 5 people. When I saw that this is wrong , he told me , no sir, It will be distributed to maximum 7 people. But i proved him by doing a demo call to just dial infront of him, and i got more that 7 responses from different people. I told him to come to my office several times. he promised me that surely he will come. but as yet he has not come to me. So how dare to do this.

About Just Dial Services (Kolkata):-
They are proving fake services to people and thus cheating with the people. I am totally frustrated with the Customer Care Services. They don't have proper knowledge of what they are doing/ providing services. Someone said me if I want to stop ECS services. that is not possible by just dial. someone told me i must request before minimum 15 days. someone told me before 30 days. someone before 7 days. How do I be happy with services. They will not take any complaint. if you shout, then they will take.
Whatever the leads they are providing, most of them are valueless and they are asking job from us.
We are not a job provider.
After making so many requests & complaints, still they are debiting ecs from my bank account.
So I need to aware all the people & give some information of the cheating company just dial Kolkata.

Thanks & regards

Abed
Managing Director
AIS Group
[protected]

Aug 13, 2020

Complaint marked as Resolved

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R

ratul365

from Kolkata, West Bengal

Nov 23, 2012

also i have the same problem with justdial. basically the process is so lengthy. when a number come to my mobile the customer says that i requested the service before 15 days. many time it happens. i never ever get any proper lead form them.
sorry to say that just dial is a fake company.

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Address: Madhya Pradesh

We have taken ad service of your website Justdial and became a justdialverified customer. Since then we have not been attended by you executive on mobile (Mr Imran Mumbai, Mr Bhupendra Bhopal). They assured us that our ad would be updated but so far our ad has not been updated in Bhopal, indore, Gwalior and Jabalpur. We are very sorry to admit that we are no longer interested in your service so do the necessary to withdraw our ad and pay back our deposited amount 11236/- which we had paid to Mr Bhupendra of Bhopal. In case of delay or negligence I shall go to consumer court undoubtedly.

This is my first and last warning to the company to take the necessary step so that I could get back my deposited money.

Regards
Newgati Packers And Movers
Your details have been submitted.

(Complaint ID is CSNOCT12X1Z0L6

please quote the complaint ID for any future correspondence. The same has been emailed to you on [protected]@gmail.com)

Aug 13, 2020

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J

jimmi7281

from Pune, Maharashtra

Nov 15, 2012

yes Dear. I am also unhappy with the just dial services in kolkata. thus They are cheating the people. I lost Rs. 24000 for the just dial company.

My complaint like...

Mr. Abhishek Banerjee(Branch Manager) is cheating with people by doing a lot of commencements. I applied for Just dial Services. He came to me and did so many misscommencements. While I got the problems, I called him several times & he told me within 15 minutes, will get back to me. But surprised, no calls from him. First he told me i will get those leads that will be distributed to maximum 5 people. When I saw that this is wrong, he told me, no sir, It will be distributed to maximum 7 people. But i proved him by doing a demo call to just dial infront of him, and i got more that 7 responses from different people. I told him to come to my office several times. he promised me that surely he will come. but as yet he has not come to me. So how dare to do this.

About Just Dial Services :-
They are proving fake services to people and thus cheating with the people. I am totally frustrated with the Customer Care Services. They don't have proper knowledge of what they are doing/ providing services. Someone said me if I want to stop ECS services. that is not possible by just dial. someone told me i must request before minimum 15 days. someone told me before 30 days. someone before 7 days. How do I be happy with services. They will not take any complaint. if you shout, then they will take.
Whatever the leads they are providing, most of them are valueless and they are asking job from us.
We are not a job provider.
After making so many requests & complaints, still they are debiting ecs from my bank account.
So I need to aware all the people & give some information of the cheating company just dial Kolkata.

Thanks & regards

Abed
Managing Director
AIS Group
[protected]

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Address: Faridabad, Haryana

Dear all, i am krishan rathi reseller in just dial and my id is [protected], last six months my data entries commission is not transfer to my bank account, i was complaint many times to mr. dhiren saluja but no answer and also not pick up my phone , i think all are doing fraud with me . my all entries are rejected and when i re-enter then nothing they doing , the entry is as it is . no commission i get from just dial .
please help me how to get my commission .

krishan rathi
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Delhi

We had signed a 12-month contract with JUST DIAL for advertisement purpose.
It has been 3 months since the termination of the 12 month period, ie (15 months so far) and till date they are deducting money from our bank account, i had already sent them 4 MAIL regarding this and even got a reply from their team that it would be forwarded to the finance dept in their company, even after all this they are continuing to detect money from our accounts, can anyone suggest what legal action i can take on these frauds? I am willing to go to court.
I had registered a monthly plan with Just Dial LTD.I wanted to STOP MY ECS but they are ignoring and not STOP MY ECS I have also sent a NUMBER OF mail ON ITS MAIL ID ( [protected]@JUSTDIAL.COM, SHASHI.[protected]@JUSTDIAL.COM, [protected]@JUSTDIAL.COM. [protected]@JUSTDIAL.COM,
Just Dial simply is the most corrupt company ever, they steal your money and give false leads, i challenge any executive from just dial company to defend yourself.

Dec 17, 2016

Complaint marked as Resolved

yes resolved this complaint

Dec 17, 2016

Updated by sumitsunta yes resolved this complaint

Verified Support

Dec 05, 2017

JustDial.com Customer Care's response Hi,

Your issue was attended.
For any further query you can always contact our customer service team on [protected]

Team JD

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respected sir/madam complaint letter miss using your company name
by Mr.umapathy ICICI PRUDENTIAL LIFE INSURANCE No. 91,
valuvarkottam high road, Nungambakkam Chennai – 6000034
my name is B.vijay anand thomas my mob:[protected]. two months before i worked in ICICI PRUDENTIAL LIFE INSURANCE in chennai ,my office is near to valuvarkottam. And then i left my job, one of my colleague name was Mr.umapathy he was working in ICICI PRUDENTIAL LIFE INSURANCE as a senior financial executive his department is RPD now he was working in Address:ICICI PRUDENTIAL LIFE INSURANCE No. 91, valuvarkottam high road, Nungambakkam Chennai – 6000034 ....Mr umapathy said to me i help to join in justdail company he was already worked in just dail company in 3rd Floor, Templs Steps, 184-187 Anna Salai, Little MountSaidapet, branch. i joined and worked, my job is collect the business card from the shop owners and give to Mr umapathy he said to me salary will confirm to given justdail, credit on 31st night last month i left my job in justdail . one month ago the salary was not came for me because Mr.umapathy was cheated me o[censored]sing ur company name and miss using ur company name.am normal person am not do anything of me to my side so please help me to punish the Mr.umapathy mob no:[protected],[protected]

Aug 13, 2020

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Address: Tiruchirappalli, Tamil Nadu

We are a diamond members of justdial from trichy. as for in customer service we are also getting calls from other districts also, which we may not provide. we need only to get calls our district only. so kindly forward the trichy customers to us only....

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Just dial marketing has gone berserk. they have started making call to the listed memebers asking them to varify the business details daily. even if you say you have recieved the varification call yesterday...they will make call again next day. the purpose of call is to make you convert your listing in to paid one. I think all the people who have listed their business should delist it from them. there are other ways available now ..like grotal... google places where you can list your business freely and in much better way and you will not be harassed with the unsolicited calls.

Aug 13, 2020

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Address: Pune, Maharashtra

AFTER GIVING NUMBER OF COMPLAINT STILL NOT PROPER SERVICE
FROM PAST 6MONTH NOT LISTED MY COMPANY NAME IN PUNE JUSTDIAL.COM

complaint no is 56823.
complaint no is 56538.
complaint no is 56535
complaint no is 41217
complaint no is 40843
complaint no is 40819
complaint no is 40783
complaint no is 40729
complaint no is 40639
MANY OTHER WHICH YOU NOT GIVEN complaint NUMBER

Aug 13, 2020

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Address: Bangalore, Karnataka

hi my name is pushkar and this complaint is regarding just dial and praveen electronics #7 1st cross 1st main jeevan bhima nagar bangalore-75 mobile no -[protected].how ever there is no shop at this address.that is big surprise ,i had called just dial regrading my desktop as it was having some issues, just dial provided me the number of praveen electronics.this vendor sent his person to my home could not find what the issue is so took my cpu to his workshop.after that he informed he needs to change the BIOS in the system and computer should work fine,i paid him 2100 for this servicing.after that my computer started having some other problems , i called him and then again he took my cpu and this time he informed FAN has to be changed.ok he replaced that and i paid him 300 again.after 1 week again i started facing the same issue.he has already taken my system to his work shop 4-5 times but i still facing the same issue here , after this he told me RAM needs to be changed. still the same issue is there with my computer.he has completly spoled my computer and after paying 2400 to him i do have any result . my system is still thrown as a waste . now he is informing me that i have to change my complete mother board,which is highly not acceptable.becuase he has spoiled my system , i called just dial for complaining but there was not much help from there, the representative told she cannot force the vendor , then my question is why you have such vendors with you.now what i want is i want my money to be refunded to me completly as i am not ready to give him my cpu again .i will get it done from some other vendor ,and as i have been harrased from past 3 months by just dial and praveen electronicsnt compensation to be given to me .....................please contact me on [protected]

Aug 13, 2020

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P

pushkarred

from Bengaluru, Karnataka

Aug 14, 2012

is there any body who is looking into this complaint. please help me out

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P

pushkarred

from Bengaluru, Karnataka

Aug 19, 2012

its been 1 week now, can any one let me lnow what exactly is the progress on this complaint, this is a serious matter, please if any body can get back to me as soon as possible it will be very much appreciated and helpful.and also if any telephone no can be provided where in i can call directly

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Address: Chennai, Tamil Nadu

Dear Sir, I have Registered with just dial and they promised to give me leads for my travels business i was not happy with their services and have asked them to cancel their payments which are in the form of i have filed an online complaint - they promised to look into it but no response i have sent them a new complaint how can i stop the ECS the bank refuses to block the ecs payment please help joseph [protected]..

Aug 13, 2020

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M

Must Hv Heard Off

Aug 11, 2012

Send in a registred notice to your bank for halting your ECS standing instruction with immediate effect (its better if you hand over this notice to branch manager directly, or send it through your lawyer)

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Address: Mumbai City, Maharashtra

Dear Sir / Madam,

One day Just dial people call me saying that there is a home based job from home where you can earn 30000 to 1 lakh rupees
I said Just dial company is famous so this company may not do any fraud.
I went to that company they gave me one form and I submitted along with the cheque of 3500/- rupees
from that day they gave me my user id and password
from same day I was getting problem in login
I called them many times but no one was giving any reply
than one day I have sent a mail to that ruchita madam she said okay tell me your query
I said every thing than she told me you should change your password every time when ever you login
this way i did and I started doing my work
3month I had done my work they did not pay me
than after `1 yr they ask me to renew on what base I should renew again
please help me because now when ever I call they say our company is very famous and amitabbacchan is our ambassador who will do wrong of our company. You do any thing what ever you want and they promise me if you dont like the work we will return you half money but they did not return my money back.

Kindly do the needful

Thank you

Regards
Pallavi
Journalist

Aug 13, 2020

Complaint marked as Resolved

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Address: Hyderabad, Andhra Pradesh

Just Dial does not have a fair review or rating policy.
They accept only positive reviews of their clients. They don't maintain even the customer details confidentiality as well.
This not just one time but 3rd time. They accept positive reviews but when I post a bad experience customer review or 'Poor' rating, they immediately sent the details to the Client telling that I have rated them poorly. Later on I get calls from their clients to take back the negative rating.
Just Dial Customer service is useless as well, they are more interested in trying to convince me not to post bad reviews.Then what is the use for them to have 'Poor' rating. 'Just to fool people'. The worst thing is when their client threatens to remove the bad rating given by us.

Their client pays money for Classified and so they will not post any true negative reviews or ratings.They simply don't care about people using their service.

It's easy for a scammer or cheat to use Just Dial Service, since poor rating cannot be posted and they can get away with it.

I have posted this on the 'Just Dial' facebook page but they had hidden it twice.
Why should they hide the comments if I asked them fair valid question?

Kalyan

Aug 13, 2020

Complaint marked as Resolved

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S

sivaram prasad

from Delhi, Delhi

Sep 12, 2011

Just Dial — rating & review

after seeing rating and review i have placed order for awning on ms gireesh cast & pattern but to my surprise the ratings column is bogus and used my name mobile no and mail id for ratings which is false and no of calls and written complaint to remove with out any success till date. pl do not belive justdial

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P

Pallavi S

from Pune, Maharashtra

Sep 22, 2012

Hey Kalyan...this is not true as I am the regular user of this Just Dial Services...they are fabulous and do fair job with their paid clients as well as us (Users)... I had an issue with their one paid client who didn't give me proper services then I posted review on just dial page (website) after putting it I got the call from just dial customer support exe where she understood my issue & took client on con call...after involving just dial that paid client apology & give me proper services...

That means this process of just dial is good because when their paid client get our details & rating then only they can resolve n provide us the correct services because no one wants poor ratings on their company...it effects their reputation in the market...because just dial shows negative reviews as well...please check their website then you will got to know about the same.

Just Dial, you peoples are rock...keep it up!!!

Regards,

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reader_jy's reply, Jan 12, 2018

I gave negative review about a business they tried to conference me in with the business when I said No, they removed my Review, they didn't even try to verify if I was a genuine customer or not, they didn't review receipts or anything to verify my authenticity, they just removed my comments. So I completely disagree with you JD Sucks...

R

ravi_man

from Patiala, Punjab

Jun 5, 2013

+1

I agree with Kalyan. I tried to post a poor review with one star and they didn't post even after I confirmed the verification code sent on my mobile. They are not transparent and don't care about consumers. Probably they feel, that negative rating for business listings on their site would bring their own rating down. But it isn't true and there are so many other great sites where you can post true rating/reviews.

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A

Ankita Priya

Feb 8, 2016

+2

True, I agree with you kalyan .Even i have been getting calls from one of the spa desperately calling me to remove negative opinions . I am completly irritated . I wont ever use and recommend others to use just dial .

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T

ThinkingDN

from Ahmedabad, Gujarat

May 10, 2016

What Mr. Kalyan has stated is very factual and true. Just yesterday, I had posted a negative review on JustDial regarding a client of theirs, Indian Institute of Foreign Languages, Jabalpur.' Today, I find my review has dissappeared.You are right Mr. Kalyan. Keep spreading awareness on this issue. I support you.

Regards

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S

Sajina Shibi

from Bengaluru, Karnataka

Jul 14, 2017

Just Dial will just delete old negative comments giving vague reasons as we didnt refer and all. Very poor people. Only entertain positive comments.

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R

reader_jy

from Bhimavaram, Andhra Pradesh

Jan 12, 2018

I completely agree with Mr. Kalyan, I had posted a negative feedback about one of the businesses, as others faced, I also got a call from JustDial trying to convince me to get into a conference call with the business or they will remove my comment.
And look who is promoting them Shri Shri Amitabh Bachchan...!!!

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reader_jy's reply, Jan 12, 2018

And I just checked, they removed my feedback, the best would be to rate JD as -1 on JD itself, and they will keep removing it.

A

anoopstw

from Lucknow, Uttar Pradesh

Feb 14, 2018

I agree with Mr. Kalyan. They removed my rating also after few days

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JustDial.com Complaints & Reviews

File a complaint to JustDial.com

JustDial.com reviews & complaints page 205

Fake Leads

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wrong information

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Very poor customer service

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Service discontinue before time

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7000 FRAUD BY YOUR LISTER. A COMPLAINT AGAINST JUST DIAL

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Problem with the department

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NO LEADS ,NO REPLY BUT EVERY WEEK PAYMENT IS CLEARED ASK FOR ANY DETAIL .NO PROPER RESPONSE

Non Authentic Contact Provided

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Cheating with people

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Just Dial Verified Unsatisfied Customer

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payout /commission not transfer in my account

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Just Dial IS A TOTAL fraud company

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miss using your company name(just dial)

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CUSTOMER SERVICE

Unsolicited calls

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AFTER PAYMENT NOT MADE LISTING IN PUNE JUSTDIAL.COM

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computer repairing

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not satisfied refund of amount

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Not paid single payment

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No fair rating or review policy

Just Dial — rating & review

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