JustDial.com — betrayed by ecs dept

Rich Heritage Yoga

Address:

Wagholi Pune

I am a yoga studio owner. Since march, we are shut due to covid. Still jd was collecting ecs. I applied for stopping it and got reply mail, that it will be stopped only for june. But still they cut my ecs. Pooja mozar was handling this issue. When i placed a customer care complaint, i got an arrogant call back, who not just was clueless but so arrogant as to say"go and do whatever you want". " go and complain anywhere.
Pathetic and horrible experience. Looting people in difficult times.

Was this information helpful?

No (0)

Yes (0)

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2020

JustDial.com Customer Care's response Hello Sir/Ma'am,

We are sorry to hear that you have concern regarding the contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

Jun 18, 2020

Updated by Rich Heritage Yoga This is what your team sends me on mail. When I haven't closed the compaint. When problem isn't solved. When I haven't taken my request back. Still you sent this mail.
FRAUD JUSTDIAL.
" Dear Mr Abhijeet Gaikwad(Owner), As per our conversation, since no ECS stop request has been placed. We are considering this request as closed. For any further query please contact us on [protected] or mail us at [protected]@justdial.com. Regards Team Justdial"

Related JustDial.com reviews

View all 4239 JustDial.com Reviews

Comments

Rich Heritage Yoga

They first said, they will submit my request regarding ECS stopping. Later got email, that
"As per our discussion, since no ECS stop request has been raised, we consider this request closed.
They decided this on their own, in their own world. On it Pooja Mozar (Handling this) is very blunt and arrogant.