JustDial.com — cancellation of contract for pro spy security solutions | |||
Hello, I heard about your services from my friend and then i also wanted to try out your services for my company. So i contacted your salesperson (Mr. Jitendra deera), He explained to me all the services and told me that i can cancel it anytime and justdial will deduct the amount on a monthly basis. So now, first of all, you deducted 2 months payment in advance in 1st month itself, then before ending of 2nd month, you deducted the 3rd month's payment also. I tried reaching out to mr. Deera and on your customer care support, but no solution from their side. So i don't want to use your services now, as you have broken my trust. You can deduct 6 month's advance also without informing. So i am requesting you to cancel my ecs mandate (Don't deduct any amount from my bank account). Terminate all my relations/services with justdial asap. Otherwise, i will send you legal notice for this. Was this information helpful? | |||
JustDial.com customer support has been notified about the posted complaint. Verified Support Jul 11, 2020 JustDial.com Customer Care's response Hello Sir/Ma'am, We are sorry to hear that you have concern regarding the contract. We have forwarded your request to our concern specialist team and you would be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |||
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