[Resolved] JustDial.com — complaint regarding trial pack not given | |||
Dear team, Our registered number is : [protected] Name of the company: g. L. A. D studio (Green landscape and architectural design studio) We would like to express our concern regarding the below issue: To register our firm in just dial, we spoke to the just dial relationship manager kiran rawat, she informed us that we have to pay around rs[protected]*3) for the trial pack of 3 months. Next day on 09.12.2019 just dial representative yogesh visited our office in nawada and we paid rs 10, 620 (Inclusive of gst) attached is the payment transactions details and chats for your reference. After the online transaction, he gave us nach form and in that it is clearly mentioned that, every month rs 3500 will be auto deducted from our account every month from january'2020 which was never informed earlier. However, it was informed earlier by kiran that we will get a trial package for 3 months after paying rs 9000+gst i. E rs 10, 620, which we have already paid. Therefore, we are really dissatisfied with the just dial services, either start our trial package for 3 months or refund our money to us. Highly misleading information have been provided to us. At least expecting positive response. Was this information helpful? | |||
Dec 24, 2019 Complaint marked as Resolved resolved with customer care and higher management JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 JustDial.com Customer Care's response Hello Sir/Ma'am, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |||
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