[Resolved] JustDial.com — ecs not stopped even after 1 year | |||
In oct, 2018,. I had subscribed for a service for my firm — snk precasting works, vadgaon maval, pune from justdial (Indiaideas.com) for rs 4720 per month for a 12 month period, from oct 2018 to oct 2019. This amount of rs 4720 was being charged through ecs mandate which i had signed and given to justdial (Indiaindias.com) representative for the 12 month period, from oct 2018 to oct 2019. Even after completing of these 12 months on oct 2019, the said amount is still being deducted by the justdial each month on 15th or 16th day of each month through the same ecs, which had expired on oct 2019 itself. Again 15th of the month is approaching and again, i fear the unauthorized transaction would be done to deduct my hard earned money from my bank account.. Kindly take action and cancel these illegal ecs mandates transactions asap, And refund me the last 6 (Deductions on 15 nov, 15 dec, 15 jan, 15 feb, 15 march, 15 april) months justdial amount, totaling rs28320 (6 months* rs 4720) that you have deducted without asking me. (As i had signed only 12 ecs mandates which all got used by you till oct 2019). Otherwise i would be left with no option but to file legal fraud charges against pune based justdial team.. Thanking you in anticipation, Was this information helpful? | |||
Apr 25, 2020 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Apr 16, 2020 JustDial.com Customer Care's response Hi Aftab, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. Verified Support Apr 28, 2020 JustDial.com Customer Care's response Hi Aftab, If any queries, please get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |||
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