[Resolved]  JustDial.com — fake listing package

Address:Jaipur, Rajasthan, 302004

I recently upgraded my free listing to premium listing. And it was a fraud.

Mr. Tarun is following me on phone. He offered me a specific offer (Package).in this package, justdial will give me a premium listing for a lifetime. The amount was 11800. Then mr. Praveen came to my office and collect payment 11800 (I pay it online) praveen confirms me that this plan is for lifetime.

After completing all the procedures. I was trying to edit my address and other details and i called to your customer care number and then customer care informed me that this plan is just for 365 days. Then again i called to tarun and tarun told me don't worry your plan is for lifetime customer care is not aware about this plan. After this tarun not picking my phone calls. Then i called praveen and again praveen confirms me this plan is for lifetime.in next call praveen told me this plan is for one year and tarun told me. I will handle the client you just say its for lifetime. The praveen told tarun fraud me and i'll refund you all amount from my pocket.

Tarun and praveen both are fraud. They ruining the image of your company. Now i want my money back dont want any relaitionship with justdial. Please refund my amount and take strong & strict action against tarun.

I have call recordings and text messages for evidence. Also share the personal information of both guys i want to take legal action against them.

Registered number : [protected]
Business name : shiv gauri jyotish sansthan.

Thanks for wasting my time and money.
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Mar 15, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
JustDial.com Customer Care's response
Hello Pandit Vijay Dadhich Kanha,

Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest.

For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team Justdial.
Complaint comments 

Comments

I found incorrect/outdated information on a page.
The landline number is outdated and the mobile number is also not available or not answerable. Kindly update it.
My shop listing has been wrongly placed instead of Tirupattur they have listed in krishnagiri, I am not satisfied with their service pls refund 13, 200 as soon as possible

Kowshik CP
[protected]

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