[Resolved]  JustDial.com — false online dr. appointment

Website:Justdial.com

We have taken online appointment through justdial of dr. Varsha bagul at dadar west and got appointments confirmation id drn9n7a8 after reaching at clinic we came to know that they don't have any records of online appointment. They have complained that nobody from justdial cordinate with them for appointment. We are traveling from long distance and have to go back. Your representative apologized for the same but this is not solution. You are handling with patient in such a careless manner which is ridiculous.
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Nov 10, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
JustDial.com Customer Care's response
Hi Lochana,

We apologise for the unpleasant experience & the inconvenience it has caused you. We will look into the matter immediately.

For any queries, you can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
Complaint comments 

Comments

I am not satisfied your service. Please stop MY ECS .I have complaint four times throught call. She not giving the proper details.

First time Paid 7000
Every month -2400

Total-36000
JustDial.com Customer Care's response, Oct 13, 2018
Verified Support
Hi Rahurajz,

We regret the inconvenience it has caused you.

Please help us with your company name & registered contact number so we can check and try to set it right for you.

Regards,
Team JustDial
JustDial.com Customer Care's response, Oct 13, 2018
Verified Support
Hi Rahurajz,

You can mail us on feedback@justdial.com or our customer care number 8888888888.

Regards,
Team JustDial
Cell number of plumber contractor [protected]. I have been calling him up since morning and he has kept on delaying saying 30 mins more. Nobody turned up till 4:30 p. and he has blocked my number.
JustDial.com Customer Care's response, Oct 13, 2018
Verified Support
Hi Sindoor,

We regret that you had an unpleasant experience.

We would like to hear more about your specific situation. Please get in touch with us on feedback@justdial.com or our customer care number 8888888888

Regards,
Team Justdial.

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