[Resolved] JustDial.com — fraud and cheat | |||||
Dear sir, My company (M/s j. B. And company) was paying monthly installment of rs. 1, 035 for ecs since last few years in just dial.in june 2018, a just dial agent divyanshu sharma approached me from all over up and stop previous services with ecs. Hence, i provided him a cheque of rs. 14, 750 according to agent, said that the balance amount can be paid later. He received the and offered a package for my company for rs. 29, 500 saying that lifetime services will be provided check. Now the problem which we are facing is that the cheque got cleared and monthly installments of ecs is also going on which should have been terminated. No proper response is provided by the agent on calling him. Now my compliant to you is that: 1. Only lucknow service is being provided to me 2. We need the service of all over up however; we are getting services only for lucknow. 3. Monthly ecs installment should have been terminated, which has not been yet. 4. No written document has been provided to us regarding the payment which we made. 5. Agent also filled wrong information / data about the company. 6. When we tried to communicate him, he used offensive language. We have been cheated and mentally harassed by the agent or just dial and a lot of my time has been wasted in chasing the agent for getting proper response. We need a proper action for our compliant hence we will have to make my complaint to consumer forum. My balance amount of ecs should be paid back to me and we should be provided proper services. Is it the way of just dial? Looking forward for your prompt response on the same. Regards M/s j. B. & company [protected] [protected] Was this information helpful? | |||||
Oct 11, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Sep 10, 2018 JustDial.com Customer Care's response Hii Om, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |||||
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