[Resolved]  JustDial.com — fraud by wrong information

Address:	560079
Website:	www.dmodaproductions.com

I have taken justdial services in month of may 2017. At the time of contract the executive came with 100s of papers and took signatures. one of them is ECS may be. As I checked he said its all formalities and required for documentation. No where he mentioned for bank auto deductions instead informed that I will be paying the amount in EMI's per month in a contract of 12 months.

without providing proper information they have started ecs on my HDFC account. No intimation was provided. Every time my account get deducted with bank charged I have paid almost 12k due to this. Because their their auto payment trials happens unlimited times. They dont even bother to inform customer if it get bounced once. So as per thier customer executive they try it 5 times and my bank charges 885 INR for each failed debit. Hence I end up paying approx 4500 INR just as charges.

I have asked them in moth of October to stop ECS, then again in NOvember and again in December but all in vain and it continued.

I am loosing my all money just because this service of jusdial which dont even work. As i am an event organiser and I got just dial leads who search for call girls, or bar dancers asking for work, etc etc. Their customer care service is horrible they dont even reply properly. They say they will call you back and that never happened. I have filed more than 10 compaints to them with similar reasons and no one closed till date.

I request you to take a quick action to it. If they are bound to sell ecs service they should inform customer in prior and explain how it goes for awareness.