[Resolved] JustDial.com — fraud people not stopping my ecs

dohre

from Murwara, Madhya Pradesh

Address:	Jabalpur, Madhya Pradesh, 482003
Website:	www.justdial.com

I've signed for justdial ad for my travels business but after getting frustrating for garbage leads i tried stopping their ecs but they have not stopped it. I have tried my times for closing my services in just dial customer care number but they are not responding me and saying that we are not stoping services and ecs will be debited continue.
I have also complaint id as mention below:
Dear customer,
As per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come.

Warm regards,
Team justdial
Complaint id: 2170791
Data & time:[protected]:26
Type of complaint: less leads
Source: inbound call
Status: closed
Complaint id: 2170791
Data & time:[protected]:26
Type of complaint: less leads
Source: inbound call
Status: open
I contacted the bank branch and they said they are helpless they said it is need to be stop from company end but the company is not listening.
Please requesting you stop my services and also resolve my issue

Thanks

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Jan 11, 2019

Complaint marked as Resolved

after communicating just dail team they are not stoped my services and below massage recevied by just dial. As per our recent discussion & agreement terms, your ECS stands continued. We look forward to having a strong business relationship in days to come. Warm Regards, Team Justdial [ Complaint ID: 2170791 Data & Time: 24-12-18 11:26 Type of Complaint: Less Leads Source: Inbound Call Status: Closed Edit Link: http://jsdl.in/EL- Complaint ID: 2170791 Data & Time: 24-12-18 11:26 Type of Complaint: Less Leads Source: Inbound Call Status: Open Edit Link: http://jsdl.in/EL- today talk with vaishaki pujari JUST DIAL employe but she is also cammite for not stop my ecs and she is say that deposite 3 months ecs then stop unliess ecs will be continue please resolve isssue

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2018

JustDial.com Customer Care's response Hello,

We regret the inconvenience it has caused you. Please help us with your company name & registered contact number so we can check and try to set it right for you.
Write to us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team JustDial

Dec 31, 2018

Updated by dohre dear i have share my all detail but ECS not stop now

Jan 05, 2019

Updated by dohre Dear
my probloum has been not resolve and also they not getting any responce and not stop my ecs and below attenched all screen short
thanks

Jan 11, 2019

Updated by dohre after communicating just dail team they are not stoped my services and below massage recevied by just dial.

As per our recent discussion & agreement terms, your ECS stands continued. We look forward to having a strong business relationship in days to come.

Warm Regards,
Team Justdial

[ Complaint ID: 2170791
Data & Time:[protected]:26
Type of Complaint: Less Leads
Source: Inbound Call
Status: Closed
Edit Link: http://jsdl.in/EL-

Complaint ID: 2170791
Data & Time:[protected]:26
Type of Complaint: Less Leads
Source: Inbound Call
Status: Open
Edit Link: http://jsdl.in/EL-

today talk with vaishaki pujari (contact number :[protected] and [protected] JUST DIAL employe but she is also cammite for not stop my ecs and she is say that deposite 3 months ecs then stop unliess ecs will be continue and they are calling me multiple number and talk multiple person and all person say that ecs will not stop please suggest what i do
please resolve isssue

Verified Support

Jan 11, 2019

JustDial.com Customer Care's response Hello dohre,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.