JustDial.com — geyser repair

Address:

560043

Hi team,

I have been calling just dial on a compliant raised for more than week back, but i don't see any update or follow-up response on the the same. Everyday when i call and explain the issue i am informed that concerned team is busy and they will reachout to me, but no one contacted. Its really frustrating and annoying to see such response from just dial.
Below is the issue and look forward a positive resolution
• called justdial for geyser repair on 9th jan from mobile # [protected]. And we were directed to vendor (Mobile # [protected]), one lady coordinated and sent the technician by taking our location.
• technical kumar ([protected]) visited and repaired the geyser, he replaced coil and thermometer and charged rs.2000 + service charge of rs 300.
• geyser was not working from next day and we tried calling technician and able to get him on 12th jan, he was trouble shooting through phone and we insisted him to come directly and look into the issue. But he did not turn up nor he is picking the phone.
• his manager mahesh ([protected]) called me and i explained the issue and he agreed the mistake and said he will be sending the technician next day but no one came and even mahesh is not picking the phone now.
Above issue i have been explaining to just dial team but i don't see its been treated seriously. The complaint was raised through mobile# [protected], kindly check your database and do the needful. I can't express my concern beyond this.

Suresh.
[protected].