[Resolved]  JustDial.com — harassment with respect to the services availed from justdial (vijay negi)

Address:

New Delhi, Delhi, 110044

At the outset I would like to thank Just dial for providing a platform for providing details for any kind of services.

With great sorrow I would like to bring your kind attention towards the malfunctions and fraud activities and the registration going on in your portal.

I have been using Just dial services for long period and satisfactorily using the same; however during last association with your services in September 2018 I have hired a service provider through Just dial. As I firmly believe about verification done by Just dial before registering any vendor or service provider however this time I would like to share my harassment and annoyance I have faced while availing the service of a service provided viz SECRET SERVICE BUREAU (owner Mr. Rajeev Gupta, A-17, Gupta Complex, Rajouri Garden, Delhi -110027).

I have transferred an advance amount of Rs. 12000/- (Receipt is attached) on the request of Mr Rajeev Gupta for providing the service and he has promised to complete the work in next 10 days however from the date passed the respective person is procrastinating the work. In mid of October 2018 I have complained the same to Just dial and consequently during a conference call with Just dial and the service provided and self, in which Mr. Rajeev Gupta has committed for 23rd Oct 2018 but since that date Mr Rajeev is again procrastinating and fooling me.

I have been calling this guy many times since the work is assigned but this person don’t entertain the calls and just reply with an auto response of “I ll call you later or I ll call you right back”.

I have attached call details, text messages, whstapp conversation, Payment details of Rs. 12000/- and his ID Proof for your ready reference.

It’s been four months since I have assigned a task for which he has committed to do in 10 days only which has already passed on dated 25 Sep 2018 and now I have been only chasing this person but not able to get any solution.

I request you kindly look into this matter which is image degrading point for Just dial and also look into my harassment and provide solution at the earliest.

Further request you kindly arrange to provide my refund and take strict action against this kind of malicious behaviors.

Vijay Negi
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