Justdial.com — just dial wont stop ecs

 
2 Reviews
Royal Computer, Shop No 8, H wing, Royal Park, Ambernath E, Ambarnath, Thane District, Maharashtra, India
 Pravin Bhorge on Jun 20, 2019
I started using Just dial service 3 year ago. Now that I am not satisfied with the service I want to cancle ECS. I have been calliong Just Dial to cancle ECS from April, they are saying that I need to give them 3 month Intimation which I gave in April. Till date they are not stopping or working on my request.
When I called then again last month Just Dial executive said there is not manager available but they will call back in 6 hours. But no one called.
Kindly help me to stop Just Dial ECS

Royal Computer
[protected]

Complaint Status


[Jun 20, 2019] JustDial.com customer support has been notified about the posted complaint.
Verified Support
JustDial.com Customer Care's response, Jun 20, 2019
Hello Mr. Pravin Bhorge,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I have contract with justdial a month ago and we send our 10 category list to justdial and they list on my business only 4 category and now we try to add they tell me you can't edit your category. and also contact person not receiving call. and i am asking to cancel my contract then told me we can'y cancel contract.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    85%
    Complaints
    2130
    Pending
    126
    Resolved
    1780
    phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    location
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    Justdial.com - just dial wont stop ecs