[Resolved] JustDial.com — justdial ecs fraud | |||
Please take a step. Share your story and sign the petition: Stop just dial's ecs payments https://www.change.org/p/delhi-justdial-com-stop-just-dial-s-ecs-payments?recrui...⇄ Hi all, I am shaddam sikander and i registered my business on just dial in mid dec 2017. As per the executive that visited me (Named ashish bhaiya), i can avail the facility (Get leads) for 3 month on a payment of 10, 350/-. I took the risk as i was starting my business and gave him the cheque. The amount got deducted from my account in dec 2017 end. I started getting leads. Later in april 2018, a deduction of 3, 450/- happened in my bank account. I called just dial customer care and they said it is ecs payment and that i will be charged this amount every month. I informed that i was not told about this at the time of registration and would like to stop this ecs service, to which they denied and said that it will continue for 1 year as per the contract i signed. I went to my bank to stop the ecs service but as per bank it is an agreement between two parties and they can't stop it. The worst part is, the just dial executive got my signature on the ecs form telling me that it will be an emi for 3 months and the amount will deduct from 10, 350/- that i am paying just dial and if i want then i can stop the services by intimating just dial one month before. They are still deducting some 295 every week for no reason. Now on 19/03/2019 I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ecs cases from just dial. Some have already been victim of this. One person was getting these ecs charges deducted even after their business stopped. The just dial customer care ignored this as well. I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ecs service provided by just dial. I have already become a victim of this. It should not happen with others. Looking forward to your support. Thanks Was this information helpful? | |||
Apr 21, 2019 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Mar 20, 2019 JustDial.com Customer Care's response Hello Shaddam Sikander, We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number & company name at [protected]@justdial.com and we shall get back to you. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |||
Add a Comment | |||
59%
Complaints
4239
Pending
1856
Resolved
2023
+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
View all JustDial.com contact information
Post your Comment