[Resolved] JustDial.com — misleading information by your representatives | |||
Dear sir, I wish to bring up to your notice, there is total chaos in your representatives, one person is not aware of what other have talked with clint, which is producing wrong impressions about company with regards to validity. Iam dr. Subhash mohite from hubli, became your clint in december 2017, paid 13500/- and i was told by your representative, initially will be charging this amount and renewal fees are only rs 2000/ per year subsequently, however today your representative approached me and said renewal fees are 13500/- per year. I have failed to understand why version is changing with every rep approach clint, which gives wrong message regarding credibility I request you and justdial team to discuss, charging patterns for clients, have written agreements with clients for committed rates and duration of contract, or else i don’t wish to have any future renewal deals Thanks Dr subhash mohite Hubli I Was this information helpful? | |||
Jan 29, 2019 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 21, 2018 JustDial.com Customer Care's response Hell Dr Mohite, Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest. For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected] Regards, Team Justdial. | |||
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