[Resolved] JustDial.com — mr. nikhil - sales person has cheated us for the package

Anurag Thakker

from Ahmedabad, Gujarat

Address:

380061

Sir,
Mr. Nikhil from Just Dial, Ahmedabad has cheated us and renewed our product for the 309 days only instead of the proper package he offered to us while at the time of sale. He told us that before our first year subscription is getting lapsed if we pay 15000 all inclusive then we can get package of the 10 years. i.e we don't have to pay money for the 10 years. as he offered us the lifetime package while selling and after that when we inquired we came to know that we have been cheated and the package is only for the 309 days and not even for the 1 whole year.
We request you to take the action and get us the query resolved by giving us the 10 year package as committed or refund our money otherwise we will go for the consumer forum and register a case of fraud against the person responsible for the same.
Thanks,

Anurag Thakker
Partner
Trivedi Thakker & Associates

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Jan 17, 2019

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2018

JustDial.com Customer Care's response Hi Anurag,

We regret the inconvenience it has caused you. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest.

For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team Justdial.