[Resolved]  JustDial.com — negligence by the staffs of complaint department of justdial.com

Address:Pune, Maharashtra
Website:www.supercargopackersandmovers.com

Wanted to transport my stuffs from Pune to Bhubaneswar. Got the contact number of SUPER CARGO PACKERS AND MOVERS, PUNE from justdial.com who has been registered with justdial. com

After being harashed and blackmailed by SUPER CARGO PACKERS AND MOVERS, I wanted to lodge a complaint against the above transporter in justdial. com

Called the customer care of justdial.com in [protected] at about 1600 hrs on 13/09/2018 and was told by the staff of customer care that as the executives of complaint department are busy they will call you back. Till 2000 hrs no one called me from comolaint department of justdial.com.

Then again I called back to customer care at around 2000 hrs and one Mr Ranjan attended me and explained the entire story of earlier call to justdial.com and told me that he will request the complaint department to call me back on urgent basis. Till 2200 hrs on 13/09/2018 there was no response from the complaint department of justdial. com

Again called to customer care of justdial. com at about 2200 hrs and Mr Ranjan picked the phone and narrated the entire negligence of complaint department of justdial. com

It is a request to justdial.com to instruct their complaint department staff to be responsible for the interest of the public. Orelse it will be presumed that justdial. com is deliberately registering FRAUD companies in their Web site.
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Oct 23, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
JustDial.com Customer Care's response
Hii Ranjan,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
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