[Resolved] JustDial.com — not stopping my ecs deduction | |||
My 1 year tenure is finished with just dial as per the agreement, i have also closed my business but the ecs is still deducting from my account, i have contact customer support of just dial but they never respond and always tell me for call back but they never respond back, i'm fed up of their sales team, i just want my ecs stop, i talk to a guy named ashutosh he told me that you will have to continue for 3 months after 3 months we will stop your ecs so i agree but after 1 and half month i call again to just dial they told me they didn't get any request to cancel your ecs, now they are telling again you have to wait for 3 months, customer support never respond to any of my call they always says ecs department is busy we will arrange you a call back but no one calls back, i'm mentally frustrated and economically very weak just dial is exploiting me, please someone help me i beg you help me. Was this information helpful? | |||
Mar 3, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Jan 29, 2018 JustDial.com Customer Care's response Hi Azim, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. Team Justdial. | |||
1 Comment | |||
Comments
My train ticket booking with JD ID #TBE3J7S7S2A1Q2Y9 for HOWRAH JN to Dadar Central has failed.but my amount deduct from my account (Rs. 2106.54) is date on 20/01/2018 is on line payment after login & given otp the amount is deduct from my account almost 7hrs gone but my my amount is not return to my account so please do the needful.
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