[Resolved]  JustDial.com — not stopping my ecs deduction

Address:New Delhi, Delhi, 110053

My 1 year tenure is finished with just dial as per the agreement, i have also closed my business but the ecs is still deducting from my account, i have contact customer support of just dial but they never respond and always tell me for call back but they never respond back, i'm fed up of their sales team, i just want my ecs stop, i talk to a guy named ashutosh he told me that you will have to continue for 3 months after 3 months we will stop your ecs so i agree but after 1 and half month i call again to just dial they told me they didn't get any request to cancel your ecs, now they are telling again you have to wait for 3 months, customer support never respond to any of my call they always says ecs department is busy we will arrange you a call back but no one calls back, i'm mentally frustrated and economically very weak just dial is exploiting me, please someone help me i beg you help me.
Was this information helpful?
No (0)
Yes (0)
Mar 3, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
JustDial.com Customer Care's response
Hi Azim,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

Team Justdial.
Complaint comments 

Comments

My train ticket booking with JD ID #TBE3J7S7S2A1Q2Y9 for HOWRAH JN to Dadar Central has failed.but my amount deduct from my account (Rs. 2106.54) is date on 20/01/2018 is on line payment after login & given otp the amount is deduct from my account almost 7hrs gone but my my amount is not return to my account so please do the needful.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4239
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information