[Resolved]  JustDial.com — payment not received in our account

Address:New Delhi, Delhi, 110005
Website:Justdial.com

A week back received rs. 138226 from my client in delhi, that payment is till now not received, because your jd pay team asking for kyc

I have upload the kyc documents then after they asking for invoice but i told them this amount against the order booking so we cant raised the invoice whenever the product will be ready for dispatch then only we can raised the invoice.

Against the sales booking we have received this amount but your foolish team says that we will return the money to my customer if not raised the invoice.

Dilip giri
[protected]
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Jun 10, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 10, 2018
JustDial.com Customer Care's response
Hi Dilip,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.
Complaint comments 

Comments

Still not contacted. Sorry for what give the soliation to the customer

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