[Resolved] JustDial.com — please discontinue my contract with immediate effect - techmet

techmet

from Gurgaon, Haryana

Address:

Gurgaon, 122001

Dear Concern,

We have taken justdial account from Amit Raj - on 23 April and made the Payment thru Online/NEFT. Payment Id is "JDPY-MACC5014714"

Now looking to discontinue the contract with immediate effect. Issues are mentioned below.

1) Customer Service team is rediculess and harash the customer like anything and not been able to connect with person who sold the contract.

2) Made the payment online with GST - Followed multiple time for bill but still not received the updated bill for GST benefits.

3) Committed the 5-7 searches/query/enquiry on daily basis. but fact is not even a single.

Note : ECS should not been deducted from my account. please cancel my contract and reversed the remaining balance amount.

You can reach us on [protected]

Regards,
Dilip Sharma

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Jun 26, 2019

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

JustDial.com Customer Care's response Hello Mr. Dilip Sharma,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial