[Resolved] Justdial.com — refund of subscription amount.
DeDevinderMandlaus on Mar 10, 2018
We dhriti interiors have subscribed with this company to provide us customer data as per our need. The details were discussed threadbare with their representative mr girish regarding our requirements and promised the same. But not even the proper keywords as decided were uploaded for which i have been requesting for the last one month or so. The leads we have been receiving are absolutely out of context, few of which were duly sent back on mr girish's whatsapp for his consideration and to make proper corrections / amendments for which he promised to care of my problem. For this he referred my case to one ms shumaila to take care of my problem. She contacted me on several occasions but could not solve my problem. Now the situation is that neither of them are prepared to respond back favourably. From almost the past couple of weeks they are not at all responding to my repeated requests. This time i subscribed just because mr amitabh bacchan being their brand ambassador and due to his credibility. Their behavior has not only damaged their reputation but also of mr bacchan's. I am totally dissatisfied with their services and want them to return my subscription amount immediately.
Complaint marked as Resolved Apr 12, 2018
[Mar 10, 2018] JustDial.com customer support has been notified about the posted complaint.
Verified SupportJustDial.com Customer Care's response, Mar 12, 2018
Hello Mr Devinder,
We are sorry to hear that you have a concern in your contract.
Please write a line along with your registered contact number at email@example.com so we can check what exactly happened & revert back to you.
Team Just Dial
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Justdial.com - fraud