[Resolved]  JustDial.com — refusing to cancellation of ecs against my wishes

Address:

Ahmedabad, Gujarat, 382424

Hi All,
I am Rajlaxmi Vaghela and I registered my business Make Me Glamorouss Salon Located in Ahmedabad. I started using just dial in mid September 2018. As per the executive that visited me, I can avail the facility (get leads) for 3 month on a payment of 1770/- every Month I took the risk as I was starting my business and gave him the cheque. The amount got deducted from my account.

Later in December 2018, a deduction of1770/- happened in my bank account. I called just dial customer care and they said it is ECS payment and that I will be charged this amount every month. I informed that I was not told about this at the time of registration and would like to stop this ECS service, to which they denied and said that it will continue for 1 year as per the contract I signed.

I went to my bank to stop the ECS service but as per bank it is an agreement between two parties and they can't stop it.

The worst part is, the just dial executive got my signature on the ECS form telling me that it will be an EMI for 3 months that I am paying just dial and if I want then I can stop the services by intimating just dial one month before.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ECS cases from just dial. Some have already been victim of this. One person was getting these ECS charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this. It should not happen with others.

Looking forward to your support.

Thanks
Rajlaxmi Vaghela
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