[Resolved] JustDial.com — services not rendered | |||||
We took paid listing in the month of april after paying 18000 in advance for 10 years where your rm ms. Mumtaz naaz has misbehaved, we called her thrice due to issues in our account where they are not able to help us and said we will revert you but they have not reverted whole day later on we called them and she started shouting on us that you have not called me i told u to call. Afterwards we called customer care team, but they also said please uninstall your app and reinstall it we did that also but still when we opt for inbox or notifications we are not able to operate our own listing from last one month. I wrote email also and every time your executive says mam we are sending mail that we had resolve it and if you still face issues please re-write to us. Without giving a valid solution and after paying money you want us to bear the burden. Quality of services is ridiculous. We have paid 18000 to you for taking the burden to send daily emails and screenshot in one month we have not received any valid query. Now you are not even refunding our money, we paid to buy a burden form your team to write mails and follow up with you as we are sitting idol to do all this. Regards Mskg & co [protected] Was this information helpful? | |||||
Jun 29, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support May 29, 2018 JustDial.com Customer Care's response Hello Ms Isha, We are sorry to hear that you have a concern in your contract. We have noted your concern & have forwarded your request to our specialist department. You will be contacted shortly by them. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial. | |||||
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