[Resolved]  JustDial.com — stop my ecs services

Address:6000078
Website:www.justdail.com

I asked to stop my ecs services from april 2017 but they not doing. They not taking my request to cancel the service. All calls from justdail is fake and useless one. They were charging for useless service. They charged from my minimum balance and made me charged penalty. The services exceed 1 year but they continue to charge. So, please stop my service and refund my money which is charged exceed 1 year asap.
Contract no:44248073
Deen electricals
Was this information helpful?
No (0)
Yes (0)
Mar 3, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2018
JustDial.com Customer Care's response
Hi Sarbudeen,

Greetings from Justdial.com

Your feedback is important to us and we are committed to provide a suitable resolution .

We were trying to get in touch with you but did not receive any reply from your number. Please provide your registered number or contact us on[protected].

Assuring you of our best services.

Team Justdial
Feb 04, 2018
Updated by Deen electricals
[protected] registered number.when i contact justdial they are not solving my issue, that's why i complaining through consumer complaints.solve my problem asap
Feb 10, 2018
Updated by Deen electricals
Jan 30, 2018
Mark as Resolved


I asked to stop my ecs services from april 2017 but they not doing. They not taking my request to cancel the service. All calls from justdail is fake and useless one. They were charging for useless service. They charged from my minimum balance and made me charged penalty. The services exceed 1 year but they continue to charge. So, please stop my service and refund my money which is charged exceed 1 year asap.
Contract no:44248073
Deen electricals

JustDial.com Customer Care's response, Jan 31, 2018
Hi Sarbudeen,

Greetings from Justdial.com

Your feedback is important to us and we are committed to provide a suitable resolution .

We were trying to get in touch with you but did not receive any reply from your number. Please provide your registered number or contact us on[protected].

Assuring you of our best services.

Team Justdial

I replied with all details, but still know they not stopped my services.They extended my 1 year contract services without my permission.i requested to stop service through mail and i called to customer care to stop, it.they don't.what is the procedure to just stop you service with is useless.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4239
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information