[Resolved]  JustDial.com — stop the pack

Address:110059

I have subscribed my co's profile in just dial for business for 2 month contract.

i have paid advance payment towards my 2 months subcription.

as per the co's marketing person guidance i have paid for 2 month's subscription,
he has told me that you have to subcribe for 2 month and if you are satisfied with our service
then continue for further subcription through ecs mode of payment.

so i have signed the contract and provided the bank details but i am not satisfied with services when i have query about this concern in customer care and marketing officer they directly told me he can't close the pack ecs will continue.

Its quite a sorry state of affairs in Just Dial, when you register a complaint they dont respond. It is a negative approach which is impacting for good customer.
Was this information helpful?
No (0)
Yes (0)
Jul 7, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
JustDial.com Customer Care's response
Hi Mayank, We would like to hear more about your concern. Please write a line about it along with your contact number at [protected]@justdial.com so that we can check what exactly happened
May 28, 2018
Updated by Mayank0791
Hi Team,

Is there any update on above comments.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4239
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information