[Resolved]  JustDial.com — unethical behavior by just dial sales & operations staff

Address:

Jaipur, Rajasthan, 302020

I got my business registered on just dial 2014 and within next 12 months i got my plan updated and purchased the fourth ranking and was paying emi.

Everything was fine till the beginning of this year till i got a call from the sales manager and he said we are closing down this plan and you have two options either to go with normal plan which will have random ranking or premium plan to be there in top 10 but, now there is no fourth ranking and if you want you can buy 1, 2 or 3 rd ranking. To this i told him that i will not sign anything and company should send me a letter in this regard. It maintained status quo and i got a call in the last week of march 2018 to visit their office at tonk road, jaipur to meet their branch manager, i met him and said he has spoken to the head office and the fourth position can be retained if i give him a cheque of rs.48000/-. I gave the cheque to them but, the things have worsened since then. We hardly get 1 call in 2 days and there is no body to take care of our complaints.

I think it was a big collusion of the staff and the branch manager there to rob the pockets of the existing clients.