[Resolved] JustDial.com — "unethical behaviour" | |||||
In short, Beware: contract content & date manipulation without client knowledge/ no response for more than 6 query mails / unethical behavior after receiving contract money 24/01/2018 Company name: kolam apartments, chennai After amount transfer for contract renewal, agreed slots have not been allotted, duration of one year is manipulated in to less duration. All these have been done by justdial itself through its employees without our knowledge & when we try to question that, (On 24/01/2018 - just one example) the executive mr. Rajadurai says that the person who worked at that time of renewal has left his job from justdial, so its impossible for just dial to answer for the loss. (Which is hilarious as well as atrocious) I have sent more than 6 mails collectively to chennai and mumbai justdial official mail id, but not even a single response turned up other than the automatic reply. I am getting many calls every week (Which mostly i don't attend) just to sell other promotions and renew the contract again for some discount (Which obviously is a trick) When someone is not ready to answer a customer complaint and address any issues of a client, its simply going to downgrade itself because of those target-minded executives who are pushing themselves on money based selling instead of service motive. All we can do is to make all service providers and our friends, neighbors and family members to make aware of the collective mentality of justdial itslef on money minded business. Lets see, how word of mouth promotion of people like us works on the justdial's business. Awaiting to see that result. Was this information helpful? | |||||
Mar 11, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Jan 29, 2018 JustDial.com Customer Care's response Dear Mr Maruthu Pandian, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. Team Justdial. | |||||
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Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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