[Resolved]  JustDial.com — unethical contract

Well I am the new user of Just Dial, one of the just dial executive called me for advertising my business in Jd, he explained me about package but no where in our conversation they have discuss about account closure. I have asked 2 times to executive name Mr. SUNIL, what about if i want to discontinue from JD and they told me yes you can discontinue from your package next time and it was 1 year package and also they didn't told me I can't stop my package in between when it comes to ECS and I trusted on them and signed the contract and now 1st I am not getting leads which I want, 2nd was not explained fully by executive about Ecs and closure system in my word it's robbery and cheated and before 10 days I talked with SUNIL that I don't want to continue anymore even at that time also he didn't explained me I can share what's app message also. And any company cannot force any customer to pay money which he don't want to use anymore. And Justdial is forcing to use their services. My request to CONSUMER COMPLAINTS to take action on this and help me to stop my Ecs from them and get my refund of RS.10620/- which has been deducted from my a/c
Was this information helpful?
No (0)
Yes (0)
Sep 3, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2018
JustDial.com Customer Care's response
Dear Dharmadip,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Team Justdial
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4239
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information