Justlikenew Technologies [JLNTPL] — jlntpl could not provide the services and refund has not been done

I have requested for the mobile phone repair service from "justlikenew.in" on july 13th, 2019. I paid the amount using credit card. I did not receive payment confirmation so i requested again. This time i got the payment confirmation. Later on i found out on my credit card statement that the amount has been deducted twice.
For 2 days status of my repair request did not change, so i tried to contact customer care. But the phone number provided never rang. I mailed them and they replied that they could not provide the service as they are out of spare parts. They asked for my bank account details to refund the amount deducted, which i did. This was the last conversation through mail we had. Since then they are neither replying to mail nor updating about the status of the request. I mailed them again asking for the status but did not get any reply till now.
Please look into the matter and help provide a solution.
Order ids for repair request generated were : 289178 and 289166.