Justlikenew Technologies [JLNTPL] — screen replacement

Address:

Hyderabad, Andhra Pradesh

I had sent my phone to justlikenew for a screen replacement. They replaced my screen and sent it back to me. Within a week o[censored]sing the phone, the screen cracked. Please note that there is absolutely no crack on the screen gaurd. When i initially called them to complain, their representative said - "we are sorry, sometimes there are so many phones to be repaired that this happens" she asked me to send back my phone. I did that and then after 7 days, they called me to tell me that they will not fix my phone as this is a physical damage. So what they are trying to tell me is that i dropped my phone! They are yet not giving me any explanation on a very basic fact - if i have dropped my phone, how can the screen gaurd not break and only the screen that they have replaced break! There is no possible explanation! They have cheated me! They made me pay 4100 for a sub standard screen replacement that broke within a week! This is atrocious!