[Resolved]  JustRechargeIt — money debited but recharge unsuccessful

Address: Mumbai City, Maharashtra

I have recharged my bsnl number yesterday. The money got debited from my sbi bank account but the recharge is showing unsuccessful. I tried writing to the jri helpdesk but they aren't providing ke enough information. They told that the money will be added back to my jri card but there is no refund. I really have a trust issue with this company now, it's really frustrating. Give me my money back as soon as possible. I'll mail you my order id if needed.
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
JustRechargeIt customer support has been notified about the posted complaint.
Jul 10, 2019
Updated by Rashna doley
Why the heck is the complain marked as resolvrd
Verified Support
Jun 20, 2020
JustRechargeIt Customer Care's response
Dear Rashna,

Thank you for contacting JustRechargeIt.com

We request you to kindly provide us with the correct order number in order to provide the status of your transaction.

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history .

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

We value your patronage and we endeavor to provide you the best support at all times.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com
 
2 Comments

Comments

I have recharged my Airtel number today. The money got debited from my PNB bank account but the recharge is showing unsuccessful. I tried writing to the JRI helpdesk but they aren't providing ke enough information. Give me my money back as soon as possible.
I recharge 1699 RS for the bsnl no [protected] on 9th October but that plan is not exist. So the amount is credited to jri card. So I want claim my amount for that I enter to my account but my account is blocked. So many times I complaint in the concern website there is no responsible. So take my complaint.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustRechargeIt
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    169
    Pending
    0
    Resolved
    110
    JustRechargeIt Address
    Ground Level, Varun Amin Villa, Dattatraya Road, Santa Cruz (W), Mumbai, Maharashtra, India - 400054
    View all JustRechargeIt contact information