JustRechargeIt Complaints & Reviews

Address:

Block 4, I4, Gujan's paripalana phase II, ajjanur road, Next to bharatiya vidya bhavan school, coimbatore 641007

On 1st of sep i recharged the above tata sky id thro JRI by hdfc netbanking for an amount of rs.2484/-. Susequently a direct recharge of rs.2484/- was done to tatasky. So the above recharge although successful was excess. So tata sky refunded the amount to JRI which JRI should return back to the customer.

Have written a lot of mails to both tata sky and JRI. Tata sky says they have already refunded the excess amount due to us and to take it from the dealer but JRI is not taking any action.

JustRechargeIt customer support has been notified about the posted complaint.

Nov 30, 2021

Updated by ramavenu Please note i have taken up the matter with Tata sky and nothing has been done so far. Please refund me the excess recharge amount of rs.2484/-

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Dear respected,

As per subject i have recharged my dish t. V line vc number [protected] with 819 rs on 04/09/2020 and money was deducted from my account. But till now service for rs 819 is not activated.
Please reimburse rs, 819 to my account before further escalation.

This is very sad that justrechargeit is taking advantage of a pandemic situation to en cash customers money. I have attached valid proofs to your study.

Kind regards,
Harish

+2 photos

JustRechargeIt customer support has been notified about the posted complaint.

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I am trying to recharge my mobile no.[protected] (Vodaphone) through net banking but each time it is saying your no. Has been blocked and directed to lodge complain at [protected]@justrechargeit.com for unlock. It is requested to unlock my no. Show that i can rechage it easily.

JustRechargeIt customer support has been notified about the posted complaint.

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I have done recharge for my dishtv subscription for three months with an amount of 618/- on 25th june2020 at abt 1pm through my hdfc credit card.
Through justrechargeit website.
Amount has been debited from my card but recharge wasn't successful
How do i get my refund.
My dishtv account [protected]
Registered mobile number [protected]
M. Raghu mohan rao

JustRechargeIt customer support has been notified about the posted complaint.

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Dth recharge unsuccessful

Address:

Newtown kolkata 700156

My dth recharge unsuccessful but money was debited from my bank account. My dth no is [protected]
And recharge date was 07/06/2020 (Dd/mm/yy) and my transaction no is[protected]igaitalis1

Aug 5, 2021

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

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JustRechargeIt Customer Care

from Mumbai, Maharashtra

Jun 20, 2020

Verified Support

Dear Dwaipayan,

Thank you for contacting JustRechargeIt.com

We request you to kindly provide us with the correct order number in order to provide the status of your transaction.

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history.

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

We value your patronage and we endeavor to provide you the best support at all times.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com

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Recharge is unsuccessful but money was debited from my account

Recharge unsuccessful please refund my money back

Aug 5, 2021

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

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JustRechargeIt Customer Care

from Mumbai, Maharashtra

Jun 20, 2020

Verified Support

Dear Roja,

Thank you for contacting JustRechargeIt.com

We request you to kindly provide us with the correct order number in order to provide the status of your transaction.

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history.

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

We value your patronage and we endeavor to provide you the best support at all times.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com

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Hi Team,
With reference to order number DT[protected], I have recharged for 329 rs to sun direct DTH. The amount got deducted but not got recharged. I got declined mail confirmation, please check and refund it asap.
Regards
Selvarani k

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Website:

Dishtv

Dear sir,

I have made online payment on my dishtv a/c : [protected], Date 15/04/2020 by netbanking. Then recharge money debited 200 rupees from my bank a/c But recharge did not update my dishtv a/c. The transaction id is [protected].
Please slove this priblem.please refund money back my bank a/c.

+1 photos

Apr 17, 2020

Updated by Manusaini Dear Customer have made an online payment of INR 200.0 using net banking towards CCAVENUE from your Account XXXXXXXXX568 on Apr 15, 2020 at 23:03 hours. The Transaction ID is [protected].

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didn't get my refund

I made a transaction a day before yesterday on 7 feb at 8:35am. It was an unsuccessful transaction and refund my money of 45 to the jri card. There was an option to refund the money to the bank account then i clicked it so that i will have my money in the bank later but it didn't work. When i clicked the refund button then it showed refunded but my money is not credited yet to my bank account. Now it's been 2 days and i had complained about it but no action is taken yet.

Aug 8, 2021

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2020

JustRechargeIt Customer Care's response Dear Srishti,

Thank you for contacting JustRechargeIt.com

We request you to kindly provide us with the correct order number in order to provide the status of your transaction.

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history .

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

We value your patronage and we endeavor to provide you the best support at all times.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Teamhttps://www.https://www.consumercomplaints.in justrechargeit-didnt-get-my-refund-c2575094#
JustRechargeIt.com

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money not credited in bank after unsuccessful transaction.

Today i made transaction of 45 rupees from ki it was a unsuccessful transaction but my deducted and went to jri card. There was a option of refund to bank then i clicked it and it showed refunded but i didn't get my money back or i can say it is not credited yet to my bank. It's reference id is #igaiaxwss6. I don't receive my money back yet. Please check my problem.

Mar 10, 2020

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2020

JustRechargeIt Customer Care's response Dear Srishti,

Thank you for contacting JustRechargeIt.com

Can you please provide us the Order Number of your transaction so that we can give you exact status of your transaction?

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history from where you can retrieve the order number.

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

If you require any further assistance, please feel free to revert. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com

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E

Erru

from Ghumarwin, Himachal Pradesh

Feb 9, 2021

When recharge was unsuccessful i want to my money on my account

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I am blocked on justrechargeit please unblock me.

Address:

Near railway station, behind Gurudwara, gangapur city, Bhilwara, Rajasthan, 322201

I have a user on justrechargeit. I forgot my justrechageit sign in password then i reset my password via email then i can't proceed because my account was temporarily blocked please unblock my account. I can't make other recharges. I have temporarily blocked please immediately unblock me. My recharge pack is over please immediately my account unblock me then i proceed my recharge.

+1 photos

Mar 10, 2020

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2020

JustRechargeIt Customer Care's response Dear Sir/Madam,

Thank you for contacting JustRechargeIt.com

We are Sorry but we could not find your account details in our system based on the information provided by you. Please send us registered e-mail id & mobile number or Order Number of the transaction so that we can help you further.
If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com

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money debited but recharge unsuccessful

Address:

Mumbai City, Maharashtra

I have recharged my bsnl number yesterday. The money got debited from my sbi bank account but the recharge is showing unsuccessful. I tried writing to the jri helpdesk but they aren't providing ke enough information. They told that the money will be added back to my jri card but there is no refund. I really have a trust issue with this company now, it's really frustrating. Give me my money back as soon as possible. I'll mail you my order id if needed.

Aug 12, 2021

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Jul 10, 2019

Updated by Rashna doley Why the heck is the complain marked as resolvrd

Verified Support

Jun 20, 2020

JustRechargeIt Customer Care's response Dear Rashna,

Thank you for contacting JustRechargeIt.com

We request you to kindly provide us with the correct order number in order to provide the status of your transaction.

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history .

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

We value your patronage and we endeavor to provide you the best support at all times.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com

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M

Mona Roy

from Muzaffarpur, Bihar

Jul 16, 2019

I have recharged my Airtel number today. The money got debited from my PNB bank account but the recharge is showing unsuccessful. I tried writing to the JRI helpdesk but they aren't providing ke enough information. Give me my money back as soon as possible.

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T

Tamilarasi Jayaraj

from Chidambaram, Tamil Nadu

Nov 13, 2019

I recharge 1699 RS for the bsnl no [protected] on 9th October but that plan is not exist. So the amount is credited to jri card. So I want claim my amount for that I enter to my account but my account is blocked. So many times I complaint in the concern website there is no responsible. So take my complaint.

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my recharge was not successful on 03-06-2019 for bsnl recharge

Address:

502307

I had done my BSNL recharge for no [protected] on[protected] and my account was debited with an amount of 429/- but my recharge was unsuccessful
May I know why it was not reflected or what went wrong
Atleast you would have shown the message like the recharge was unsuccesfull
May I know when it got resolved and when my account gets credited
Let me know immediately

Aug 12, 2021

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2020

JustRechargeIt Customer Care's response Dear Mythri,

Thank you for contacting JustRechargeIt.com

We request you to kindly provide us with the correct order number in order to provide the status of your transaction.

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history .

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

We value your patronage and we endeavor to provide you the best support at all times.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com

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recharge - transaction is not going through

Address:

Chikkaballapur, Karnataka, 562101

Today i recharge for the amount 348 rs (Docomo service) for the number [protected]
Which is unlimited pack. Plans choosen from just recharge it browse plans
Order number ms[protected]

Issues i frequently face:
Never works recharge on prepaid
I lost my amount - infact amount was not added back for all my failed transactions
Unable reach all toll free numbers
None of the below numbers are working which are available in just recharge it
Link : https://tollfreecontactnumber.blogspot.com/2017/04/justrechargeit-customer-care-number.html
[protected].[protected],
[protected], [protected]
[protected], [protected]
Either the numbers are switched off, no coverage area

Jun 30, 2019

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

JustRechargeIt Customer Care's response Dear Indira,

Thank you for using JustRechargeIt.com

We have checked the given Order number and found that your transaction was declined by the service provider because of the “Technical Error”. The issue has been rectified now and you can recharge at your convenient time.

Money charged to your account is safe in your JRI Card. You can utilize this money to recharge again. Please check the valid top-up/recharge amount with your service provider and recharge again.

If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
JustRechargeIt.com

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R

robinkarnmurmu

from Bhubaneshwar, Odisha

Oct 16, 2019

Date of recharge 28.09.18
Transaction ID : VS[protected]
V.C.No. : [protected]
Amount : 8376
Status :unsuccessful recharge
please refund or recharge

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amount deducted recharge failed

Helo,
I have done a dth recharge of amt 265 on the date of 30th april through dishtv.in. It is shown as recharge is failed. Ref no is igagaqkimo but the amount is deducted from my bank account. My dth no [protected]. My contact number is [protected]. Kindly please look into this matter and let me know as soon as possible how to get my money back or please make the recharge successful

Jul 8, 2019

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

JustRechargeIt Customer Care's response Dear Sir/Madam,

This is with regards to your mail below.

We would request you to provide us Dish TV VC Number or Dish TV Order Number that starts from VS0000XXXXXXX so that we can resolve your query as soon as possible.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team

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fraud site

Address:

FLAT NO 212 HIMAGIRUINAGAR, 500091

This is dc bharath. My user id [protected]@gmail.com and my mobile number [protected]. I have recharged to sun direct 259/- but not received to my sun direct acc and not received back my bank acc too. I think this is fraud site. I seen many complaints in this site. Im going to file a case against this just recharge it site. This site making fools everyone. So im posting this in my facebook and whatsapp groups. If i not get my money back.

I saw this kind of sites in online last 3monts and i found 2 sites same as it is. I raised complaint about 2 sites and i got complaint number they blocked 2 sites and enquiry started..

May 5, 2019

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2019

JustRechargeIt Customer Care's response Dear Bharat,

Thank you for contacting JustRechargeIt.com

We regret to inform you that the below mentioned transaction is failed as confirmed from the service provider end. Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again.

In case you wish to refund the amount you can visit the JRI Card panel into My Account section and click on Refund to Bank option. The amount shall get credited to your respective bank account within 5/7 business working days.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
JustRechargeIt.com

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amount refund for non recharged process not been returned.

Address:

Chennai, Tamil Nadu

Recharging my mobile and dth amount was released from the bank. All the money was looted by you. No proper reply for the amount i have paid and recharging not done. Politely say that the non utilised money will be return back to your account. Checked the amount nothing was returned. This was followed for all the non recharged activities.15/11and19/11 days activities are the latest,

May 6, 2019

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2019

JustRechargeIt Customer Care's response Dear Sir/madam,

Thank you for contacting JustRechargeIt.com

Can you please provide us the Order Number of your transaction so that we can give you exact status of your transaction?

In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history.

Please copy your transactions Order Number and send us on [protected]@justrechargeit.com we shall update you the status of your transaction at earliest.

If you require any further assistance, please feel free to revert. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
www.JustRechargeIt.com

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B

Bharath Ja

Mar 27, 2019

I was pay the 50 rupees for Sundirect recharge... But don't pay the amount due to a Sundirect office... What are you doing now?

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amount refund

Address:	Raipur, Chhattisgarh
Website:	[email protected]

Hello sir/madam
I have recharged my prepaid mobile number for rs. 149.00 on 04/10/18 customer id no [protected], order no. Mr[protected] the amount deducted from my sbi account no. But recharge was unsuccessful. So i have requested to refund the amount. Please kindly refund the aforsaid amount at earliest in my account.
Thank you.

Tuleshwer sahu
Service provider name - mobile prepaid jio
Recharge amount - 149.00...
04-oct-2018 9:20am mr[protected] mobile [protected] 149.00 recharge unsuccessful
Reason: [protected] failure 474046.[protected] failed_by_operator

Dec 3, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Oct 31, 2018

Updated by tuleshsahu I have recharged my jio prepaid no [protected] for rs 149/- on[protected] order number - MR[protected] but recharge was failed. The amount deducted from my sbi bank account rs 149/- is not refunded till today (31/10/2018) therefore you are requested to kindly refund the aforesaid amount at earliest. Any how the amount has been debited in my bank account at the time of recharging through your recharge portal so you have to refund the same. Please
Thanking you.

Tuleshwer sahu

Verified Support

Oct 31, 2018

JustRechargeIt Customer Care's response Dear Tuleshwer,

Thank you for contacting JustRechargeIt.com

We regret to inform you that the below mentioned transaction has failed.

Money debited from your account has been added in your JRI Card. You can utilize this money to recharge again.

If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Regards
Customer Support Team
JustRechargeIt.com

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A

Amarja29

from Hisar, Haryana

Jan 7, 2019

Yesterday I made a recharge of Rs 50 to [protected]. Amount debited from my account but not recharged.
Please advise how to proceed.
If this site is untrustworthy please let me know so I will ensure never to use it again.
Such small amounts are a problem than I wonder how you will deal with bigger transactions!

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no action taken

Sir my name is vasant g kadam, i am regular user of justrechargeit company, i have been submitted complaint 3 times, regarding not crediting my dth recharge amount. There is no action taken since 15 days. Please help me out of this matter and urge the company to look into the matter as fast as possible.
I have been recharged my dth account, for 6 months of recharge, my money has been cut from bank account but the money has not been transferred to tata sky account. Please look into the matter.

Dec 5, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

JustRechargeIt Customer Care's response Dear Vasant,

We are sorry but we could not find your account details in our system based on the information provided by you. Please send us registered e-mail id and mobile number or Order Number of the transaction so that we can help you further.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Regards
Customer Support Team
www.JustRechargeIt.com

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S

S k saluja

from Chandigarh, Chandigarh

Jan 17, 2019

Sir, I have recharged an amount of Rs 200 for airtel dth today through u vide order no JS[protected] via net banking JRI card no [protected], but still it has not been done. My airtel dth I'd no is [protected]. Mob [protected].
Pl look it into and needfu may be done. Thanks.

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J

Jiya Taneja

Mar 13, 2019

Hlo sir/madam
I have reached my dish tv recharge ..trajaction id no.vsoooo525794..Vc no. [protected]... 5/3/19..the recharge has not sucessfull..plzz give me my money back in my account...So i have requested to refund the amount..
Thank you..
Sumit taneja
Mobile no. [protected]

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V

vksaini786

from Rohtak, Haryana

Mar 21, 2019

I made a recharge of 182/- but it not get successful, although money has been deducted from my account,
I think Money is KRI card, but i dont have JRI account.
How can I utilize this money.
Please adjust this amount to recharge my dishtv vc no. [protected].

Looking forward to hear from you soon.
[protected]@gmail.com

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jri amount not credited to dth recharge

My name is vasant g kadam,
My subscriber id is-[protected]
Order number-dr[protected]
Date - 7th oct 2018
Time of recharge 1:35pm
Amount 1815
Dear sir, im regular customer o[censored]sing your sevice.. Just rechrge it was really working good for online bill payments. But i m very sad to inform you that i have recharge my tata sky account, on the subscriber id as mentioned above, the money has been deducted from my account but failed to get recharged. Kindly look into the issue and refund the complete amount at the earliest.

Dec 4, 2018

Complaint marked as Resolved

JustRechargeIt customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

JustRechargeIt Customer Care's response Dear Vasant,

Please note that the transaction for the given order number: DR[protected] is successful.

If you have any query related to your recharge then kindly contact to your respective service provider using this transaction reference number: [protected].

If you require any further assistance, please Contact Us or visit our HelpDesk section. We Appreciate the opportunity to assist you.

With Regards,
Customer Support Team
JustRechargeIt.com

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G

Gargee Kadam

from Ahmadnagar, Maharashtra

Oct 31, 2018

Sir my name is vasant g kadam, i am regular user of justrechargeit company, i have been submitted complaint 3 times, regarding not crediting my dth recharge amount. there is no action taken since 15 days. please help me out of this matter and urge the company to look into the matter as fast as possible.

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JustRechargeIt reviews & complaints(169)

Refund of rs.2484 due to me for recharge of tatasky id 1416428900

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amount debited but recharge not done after many requests

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non-recharging my vodaphone no.8339959901

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amount debited but recharge not done

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Dth recharge unsuccessful

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Recharge is unsuccessful but money was debited from my account

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recharge refund

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did not refund money in bank a/c

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didn't get my refund

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money not credited in bank after unsuccessful transaction.

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I am blocked on justrechargeit please unblock me.

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money debited but recharge unsuccessful

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my recharge was not successful on 03-06-2019 for bsnl recharge

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recharge - transaction is not going through

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amount deducted recharge failed

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fraud site

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amount refund for non recharged process not been returned.

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amount refund

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no action taken

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jri amount not credited to dth recharge

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